Reviews for Managed by uSell orders

uSell no longer works with Managed by uSell. If you have a customer issue with Managed by uSell, you should contact their support directly.
Avg. Customer Review
4 / 512865 Reviews
Archived Customer Reviews
Showing 3 star reviews ( See All Reviews )
I Sold
Samsung Galaxy Note Pro 12.2 inch (AT&T) / Damaged
by David M
09/18/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Little confused as uSell claimed the screen had " large white spot on screen while viewing at different angles". I did not send it in that way, so I was apprehensive to... READ MORE

“Little confused as uSell claimed the screen had " large white spot on screen while viewing at different angles". I did not send it in that way, so I was apprehensive to receive it back. I now have the device back and the screen is 100% fine. There are no white spots on the screen. There does seem to be damage along the edge near the sim card port. I also did not send it in that way, but at this point I'll just live with it.” READ LESS

I Sold
Apple iPhone 5 16GB (Sprint) / Damaged
by lakhaila S
09/13/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Okay okay okay ”

I Sold
Apple iPhone 5c 8GB (Verizon) / Good
by Kristen A
09/06/2016

“Can you check to see if this check went through? I do't remember receiving it... I know it was a while ago, but I feel like I never got the check.”

I Sold
Apple iPhone 6s 16GB (Unlocked) / Damaged
by Alice A
08/29/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“the money what i receive helped me with baby supplys. i went and get baby formula”

I Sold
Apple iPhone 5s 64GB (AT&T) / Good
by Brittany V
08/28/2016

“Inspection took way to long”

I Sold
Samsung Galaxy S6 Edge (T-Mobile) / Flawless
by D B
08/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Could've been better ”

I Sold
Samsung Galaxy Note 5 (T-Mobile) / Damaged
by D B
08/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Could've been better ”

I Sold
Samsung Galaxy Note 4 (T-Mobile) / Damaged
by D B
08/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Could've been better ”

I Sold
Samsung Galaxy Note 5 (T-Mobile) / Damaged
by D B
08/26/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“It's ok could've been better ”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Flawless
by Cherry F
08/19/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“Wasn't offered the original price quoted due to a cracked screen which was not there when I mailed it in.Packaged phone for return in the packaging material provided me... READ MORE

“Wasn't offered the original price quoted due to a cracked screen which was not there when I mailed it in.Packaged phone for return in the packaging material provided me by USell.” READ LESS

I Sold
Apple iPhone 5s 32GB (Verizon) / Flawless
by Marc H
08/18/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Was disappointed at the reduction in the offering price, but USell was quick to return the phone as requested. i have done many transactions with USell and they are a goo... READ MORE

“Was disappointed at the reduction in the offering price, but USell was quick to return the phone as requested. i have done many transactions with USell and they are a good company to deal with. ” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by jennifer j
08/15/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The process is easy and efficient, but I was not paid the amount that was quoted and did not get an explanation.”

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by malik b
08/14/2016

“Kinda Of Slow Processing ”

I Sold
Apple iPad Air 2 128GB WiFi + 4G (Sprint) / Good
by Odis F
08/14/2016

“I would have rather got the new value instead of what was originally offered. I was told I would have to cancel the original order in order to get the new value. I did no... READ MORE

“I would have rather got the new value instead of what was originally offered. I was told I would have to cancel the original order in order to get the new value. I did not do that because I really needed money and it was going to take too long to get another kit. ” READ LESS

I Sold
Samsung Galaxy S5 (Sprint) / Good
by Devonne G
08/10/2016

“Didnt know my phone battery was broken so money was taken to replace it.”

I Sold
Apple iPad 3rd Generation 16GB Wifi / Good
by Brandon W
08/08/2016
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Chargers provided for both iPads sold. Unfortunately both Chargers were included. Although there was not an option to recheck. It was only a few dollars difference so not... READ MORE

“Chargers provided for both iPads sold. Unfortunately both Chargers were included. Although there was not an option to recheck. It was only a few dollars difference so not a huge deal. Next time I won't send the chargers and keep them. I'll definitely use Usell again. ” READ LESS

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Kati P
08/06/2016

“Overall my experience was good. I sent in two phones at the same time. They were both in great condition when they left my house. One of the phone arrived at the usell fa... READ MORE

“Overall my experience was good. I sent in two phones at the same time. They were both in great condition when they left my house. One of the phone arrived at the usell facility 3-4 days after the other. The phone that arrived later was assessed and it said there was damage to the phone. I believe this damage happened in transit. ” READ LESS

I Sold
Apple iPhone 6 64GB (AT&T) / Flawless
by Brian M
08/01/2016

“I was told there was a defect with the phone after it was sent in to uSell. I disagree with this, but at that time what can you do?... READ MORE

“I was told there was a defect with the phone after it was sent in to uSell. I disagree with this, but at that time what can you do? You have the option to have them return the phone, but, how many people actually do that? I'm curious what percentage of phones they lower in grading and how many they pay at the submitted condition?” READ LESS

I Sold
Apple iPhone 5s 16GB (T-Mobile) / Flawless
by YvonneMarie W
07/30/2016

“The process went smoothly minus an issue I have. The packages your company uses for sending in the electronics are faulty. Period. They are weak and offer no real protect... READ MORE

“The process went smoothly minus an issue I have. The packages your company uses for sending in the electronics are faulty. Period. They are weak and offer no real protection for the products. I was told that the iPhone I had sent in had a loose screen. That, in NO way, shape or form, existed when I put it in the package and mailed it. I have no doubt that it was damaged during transportation to your facility. How could it have not been when, again, these envelopes are just lined with a thin sheet of bubble wrap? It's actually pretty absurd. I've used this company before and had no issue; now I do. I would highly suggest you provide actual boxes for shipping OR you use the procedure most companies do where they utilize a mixture of plastic and cardboard to secure the item. Anything else will NOT do. It almost seems like a sure fire way to ensure that the electronic will be damaged by the time it reaches the facility. Please take this into account and find a better way to make sure everything is received the way it should be - intact. Thank you.” READ LESS

I Sold
Samsung Galaxy S5 Active (AT&T) / Good
by kevin c
07/28/2016

“i haven't received the check yet”

Support Email
[email protected]
THIS BUYER IS NOT ACTIVE ON USELL
Managed by uSell is no longer a part of uSell's professional buyer network. If you have an issue with Managed by uSell, we recommend that you contact their support directly. uSell has no visibility into orders placed directly on external buyers' websites.