A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Bait & switch? Accepted an offer of $821. 17 days after receiving the iPhone, uSell dropped the offer to $682, stating "Your buyer [uSell.com] also noted that: Your devic... READ MORE
“Bait & switch? Accepted an offer of $821. 17 days after receiving the iPhone, uSell dropped the offer to $682, stating "Your buyer [uSell.com] also noted that: Your device had numerous deep scratches on its screen." I had shipped the iPhone in flawless condition (it had NO noticeable scratches of any sort on it) and very well protected, so it was either damaged during unpacking, swapped by the buyer for a different, damaged device, or an excuse was synthesized to justify a lower offer (in those 17 days, a new iPhone model was announced, dropping market prices on existing devices). Even this reduced offer was the best available (following the iPhone 15 announcement, although it was lower than other good-condition offers had been at the time of shipment), so I accepted to cut my losses — but the whole thing left a bad taste in my mouth, and I'm now less likely to use uSell the future.” READ LESS
“I'm very pleased with this company. I sent my old I-Pod in for a credit, and after checking it out they promptly mailed a check for its fair value. They deliver on their ... READ MORE
“I'm very pleased with this company. I sent my old I-Pod in for a credit, and after checking it out they promptly mailed a check for its fair value. They deliver on their promises, much appreciated.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Did not get paid for my device and was told it was damaged. Sent in the device in working condition. Emailed back asking if I could get pictures of the damage and was the... READ MORE
“Did not get paid for my device and was told it was damaged. Sent in the device in working condition. Emailed back asking if I could get pictures of the damage and was then told it wasn’t actually damaged it actually had a boot up issue. iPod was working perfectly when I put it in the shipping package so don’t know what could have happened from my hands to yours. Sent in an iPhone at the same time as the iPod and have not heard anything back about that device.” READ LESS
“It took more than two weeks, and multiple emails, after the item was received by uSell for payment to be processed.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Please send the laptop back”
“This sale was easy and didn't take too long.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I turned in a device and the tech team took forever just to say it was worth less than the value they first told me. I don’t think that was correct, but I accepted the lo... READ MORE
“I turned in a device and the tech team took forever just to say it was worth less than the value they first told me. I don’t think that was correct, but I accepted the lower offer instead of getting nothing.” READ LESS
“The whole process was easy. Best price offered”
“The whole process was easy. Best price offered”
“The whole process was easy. Best price offered”
“The whole process was easy. Best price offered”
“The whole process was easy, except payout took a few more days then quoted once they received phone. Best price offered”
“The whole process was easy, except payout took a few more days then quoted once they received phone. Best price offered.”
“I was paid promptly and for what I was offered. This process is clear and straightforward. ”
“Fantastic customer service !”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“i was told to have the esn cleared from my phone and the phone was reset entirely so there wasn’t even a need for that, i called verizon as i was told to by your customer... READ MORE
“i was told to have the esn cleared from my phone and the phone was reset entirely so there wasn’t even a need for that, i called verizon as i was told to by your customer service team and i was again told there’s nothing to do the phone is basically blank. your customer service team told me the device would either be reported lost/ stolen or it would be sent back. obviously i had it sent back and it has new scratches and marks on it that it never had before. absolutely ridiculous ” READ LESS
“Everything was great except it took nearly 3 weeks for a decision on phone quality and payment. ”
“I have used USell before & they have always been quick paying once tgey have received item being sold.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“i only got 5 dollars they said 45 ”
“Packing slip said I should include the charger — iPods did not ship with chargers — but that aside everything went smoothly.”