uSell.com Reviews

Avg. Customer Review
4.5 / 52234 Reviews
2234 Customer Reviews
(1757)
(155)
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Customer Reviews
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Showing 1 star reviews ( See All Reviews )
I Sold
iPhone 16 128GB Verizon / Damaged
by Nick L
10/03/2026
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Didn?t pay even after I told them it was damaged, you bought a damaged phone what do you expect?”

I Sold
Apple iPhone 12 Pro Max 512GB Verizon / Damaged
by Nick L
09/29/2026
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They recycled the phone, I told them it was damaged from the beginning. ”

I Sold
Apple iPod Nano 7th Generation 16GB / Good
by Matthew F
09/18/2026

“I still haven't received my funds even though you claimed they were sent on September 8th and you have yet to provide any documented proof that you have sent it other tha... READ MORE

“I still haven't received my funds even though you claimed they were sent on September 8th and you have yet to provide any documented proof that you have sent it other than just emails that it was done and your response has been to direct me to the payment platform who cannot provide me assistance without additional information from you which you have failed to provide even though their have been numerous unsuccessful requests to get that information.” READ LESS

I Sold
Apple iPhone 14 Pro 256GB T-Mobile / Damaged
by Jessica B
07/25/2026
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“uSell used to be really honest and fair, but something has changed. I?ve always used and recommended them, but I will sell my devices on my own moving forward. ”

I Sold
Samsung Galaxy Z Flip 3 5G Verizon 128GB SM-F711U / Damaged
by Aric M
04/11/2026
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“We have not recieved payment as 9f yet in our vendor account!”

I Sold
Samsung Galaxy Note 20 Ultra 5G Verizon 512GB SM-N986U / Damaged
by Aric M
04/11/2026
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“We have not received payment in our venmo account as of today.”

I Sold
iPhone 11 128GB (Verizon) / Damaged
by Katherine L
04/03/2026
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone was in good condition and I received $11. I am extremely disappointed ”

I Sold
Apple iPhone 13 Pro Max 256GB Unlocked / Damaged
by Sandra F
02/07/2026

“Payment has not been received. ”

I Sold
Apple iPhone 14 Pro 128GB Unlocked / Damaged
by brant m
01/18/2026
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Low ball offer. Competitive company paid over $100 for a device you offered $1 for. ”

I Sold
Samsung Galaxy S24 Ultra T-Mobile 256GB SM-S928U / Good
by Joseph W
11/16/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Poor customer service and changing my offer when the phone looked practically brand new ”

I Sold
Apple iPhone 13 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me”

I Sold
Apple iPhone 13 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me”

I Sold
Apple iPhone 13 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me”

I Sold
Apple iPhone 14 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me”

I Sold
Apple iPhone 14 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me”

I Sold
Apple iPhone 14 128GB Unlocked / Flawless
by Lukman L
11/07/2025

“check on hold, trying to contact customer support they are too slow can someone please contact me.”

I Sold
iPhone XR (Factory Unlocked) 128GB / Damaged
by Tina K
10/22/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Phone was FLAWLESS no cracks nothing and I was offered $1.00 still have no idea why ”

I Sold
Samsung Galaxy S23 Ultra Unlocked 256GB SM-S918U / Flawless
by Edward M
07/27/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Will never use this service again”

I Sold
Apple iPhone 14 Pro 128GB Verizon / Damaged
by Ashley R
07/26/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Customer Service was HORRIBLE - I requested my phone back and it was still kept, received an email it would be sent back and my phone was still recycled. ”

I Sold
Apple iPhone 12 Mini 64GB Unlocked / Good
by Kellen M
07/10/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Original payment was lowered for what did not appear to be a valid reason. Felt like a bait and switch to me. ... READ MORE

“Original payment was lowered for what did not appear to be a valid reason. Felt like a bait and switch to me. Asked for phone to be returned and nothing was done for a week until I contacted uSell to return. Overall, just felt like a scam.” READ LESS

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