uSell.com Reviews

Avg. Customer Review
4.3 / 5317 Reviews
317 Customer Reviews
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Customer Reviews
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I Sold
iPhone 7 Plus 32GB (Factory Unlocked) / Good
by Henry F
11/29/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I have not seen my phone in over two months. . I followed the steps to have it unlocked from my account. And it was. I still have not had my phone returned to me. Very p... READ MORE

“I have not seen my phone in over two months. . I followed the steps to have it unlocked from my account. And it was. I still have not had my phone returned to me. Very poor service. I will not recommend any business with this company anymore. ” READ LESS

I Sold
Apple iPhone 6 16GB (AT&T) / Damaged
by Pedro J
11/28/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Sent back due to compression damage...the phone works perfectly ”

I Sold
Apple iPhone 6s Plus 16GB (AT&T) / Good
by Natalie S
11/28/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Very slow process, waited over 2 weeks after the phone has been delivered to the buyer. Will not sell my phone here again. ”

I Sold
Apple Airpods 1st Gen MMEF2AMA / Good
by Andy M
11/28/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I strongly disagree with your evaluation. ”

I Sold
Apple iPhone 4S 64GB (AT&T) / Damaged
by Isa D
11/22/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I received the lowest possible price for a phone that was not damaged... no bangs or scratches or a broken screen. Other than being marked as "damaged" I got no informati... READ MORE

“I received the lowest possible price for a phone that was not damaged... no bangs or scratches or a broken screen. Other than being marked as "damaged" I got no information on how that verdict was reached. ” READ LESS

I Sold
iPhone 7 32GB (Sprint) / Damaged
by Sabine W
11/19/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Worst service ever not selling my phones with you guys again ”

I Sold
G7 ThinQ (Sprint) / Flawless
by Julio M
11/15/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“It took forever to process only to tell me it was worthless. Wont use the service Ever again.”

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Tim M
11/13/2019

“I sent in 3 phones. I still have not gotten back to 2 phones that were declined and I have not gotten paid on the third. I sent these in on October 5th so I am very disap... READ MORE

“I sent in 3 phones. I still have not gotten back to 2 phones that were declined and I have not gotten paid on the third. I sent these in on October 5th so I am very disappointed in your service ” READ LESS

I Sold
Samsung Galaxy S8 (Verizon) / Good
by martin w
11/08/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“after waiting almost a week for confirmation that you received my phone they offered me a lower price ”

I Sold
Apple iPhone 6 64GB (T-Mobile) / Good
by Lisa W
10/21/2019

“Took forever to get the check, over 5 weeks. No response when you would contact customer service. They just ignore your emails. ”

I Sold
iPad Pro 1st Gen 12.9" 128GB WiFi + Cellular (Unlocked) / Damaged
by Andy M
10/20/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I feel completely ripped off by your downgrade of a quoted offer of $280 to $180. The iPad I sent to you was in flawless condition. Also, I gave you an iPad keyboard (ori... READ MORE

“I feel completely ripped off by your downgrade of a quoted offer of $280 to $180. The iPad I sent to you was in flawless condition. Also, I gave you an iPad keyboard (originally valued at >$100. The only thing that would make me happy is for you to refund me another $100. Otherwise, I seriously doubt if I would continue doing business with you.” READ LESS

I Sold
Apple iPhone 6s Plus 128GB (AT&T) / Good
by Aubrei C
10/09/2019

“Usell received cellphone, updated status on account as received, and then went silent for over two weeks. Multiple emails were sent to request update of status to which n... READ MORE

“Usell received cellphone, updated status on account as received, and then went silent for over two weeks. Multiple emails were sent to request update of status to which none received a reply. There is not a number listed on the website to contact a customer service representative. Better business bureau was contacted, communication was made, and check was received within two days. DO NOT RECOMMEND! ” READ LESS

I Sold
Apple iPhone 6 64GB (Verizon) / Damaged
by Mark N
09/08/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They offered $81 dollars. Then discounted the item saying it was damaged down to $11. I used the phone up until I mailed it in. It was in a life proof case with not one b... READ MORE

“They offered $81 dollars. Then discounted the item saying it was damaged down to $11. I used the phone up until I mailed it in. It was in a life proof case with not one blemish. They gave no explanation of damage whatsoever. I asked for the phone back and sold it on another site.” READ LESS

I Sold
iPhone 8 Plus (Factory Unlocked) 64GB / Good
by Philip G
09/08/2019

“Selling my phone on Usell was nothing but an emotional rollercoaster - primarily because there is absolutely NO COMMUNICATION. If you want to sell your phone and think fo... READ MORE

“Selling my phone on Usell was nothing but an emotional rollercoaster - primarily because there is absolutely NO COMMUNICATION. If you want to sell your phone and think for over a month you’ve been ripped off and taken advantage of. Feel free... this is what happened to me and I was super surprised to see they actually followed through one day when I received a payment. EVEN AFTER I FOLLOWED UP 10 TIMES ON EMAIL AND BY PHONE. ” READ LESS

I Sold
Nokia Lumia 640 (AT&T) / Good
by Sarah I
08/17/2019

“Thank-you for send me my funds but I still haven't received any other funds for the other 8 devices yet”

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