uSell.com Reviews

Avg. Customer Review
4.3 / 5317 Reviews
317 Customer Reviews
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Customer Reviews
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Showing 2 star reviews ( See All Reviews )
I Sold
iPhone X (Verizon) 256GB / Good
by Maureen A
11/23/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Ny complaint is that it took way too long for my check. Five weeks is way too long! ”

I Sold
Samsung Galaxy S9 (Other Carrier) 64GB / Good
by Marc B
11/23/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I sent an unlocked Samsung S9 to uSell. I literally had the phone unlocked at the Spectrum Mobile store moments before signing up to sell to uSell - based on the recommendation of the Spectrum Mobile store manager. Signup was easy. It took over a week for the return packaging and label to arrive, but the process was simple. ... READ MORE

“I sent an unlocked Samsung S9 to uSell. I literally had the phone unlocked at the Spectrum Mobile store moments before signing up to sell to uSell - based on the recommendation of the Spectrum Mobile store manager. Signup was easy. It took over a week for the return packaging and label to arrive, but the process was simple. About ten days after mailing the phone to them, I was contacted by email. uSell notified me their offer had been reduced from $151 down to $110 because the phone was not unlocked for any carrier. I accepted the offer rather than spend another three weeks getting it sent back and sold elsewhere. I feel like they took advantage of me in an effort to pay me less than initially offered. ” READ LESS

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Steven H
11/09/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Was given only $2.00. ”

I Sold
Apple iPod Classic 5th Generation 30GB / Damaged
by Jenny S
11/04/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I sent three inquiries and only received the mailer for one of my items. That was received only after it had been sent back to USell for lack of postage. ”

I Sold
LG V10 (Verizon) / Good
by Matt N
09/16/2019

“the whole process takes WAY to long, It has been over a month from the time i started the process to the time i received payment. I wont use usell again.”

I Sold
iPhone 8 (Sprint) 64GB / Good
by Sean H
08/02/2019

“There was no communication from uSell on status of order. They received my phone I sold and it took almost a full month before it went beyond the status of received. Grea... READ MORE

“There was no communication from uSell on status of order. They received my phone I sold and it took almost a full month before it went beyond the status of received. Great price, horrible customer support.” READ LESS

I Sold
LG G5 (Verizon) / Damaged
by Joshua C
07/28/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“There was nothing wrong with my phone I sent in. Another company bought it.”

I Sold
Apple iPhone 6 16GB (AT&T) / Good
by Barry H
07/26/2019

“Your service was very slow. You received my phone on 6/24 but the payment wasn’t issued until 7/16. Your communication could have been better. Thank you.”

I Sold
Nintendo 3DS / Good
by Brandon T
07/21/2019

“I did receive my payment for my device, however my experience with USELL was not something that would ever make me revisit this site. After selling my Nintendo to them I ... READ MORE

“I did receive my payment for my device, however my experience with USELL was not something that would ever make me revisit this site. After selling my Nintendo to them I waited almost 1 month to receive my payment and through many many emails back and forth I finally got through to someone and was able to receive my payment. However, they did stick to their word and pay me what was offered so to that I can say that is a plus.” READ LESS

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