uSell.com Reviews

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4.5 / 51952 Reviews
1952 Customer Reviews
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I Sold
iPhone 11 128GB (Verizon) / Damaged
by Kisha P
03/15/2024
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I was offered $211 for my phone. This phone had hardly any use and basically sat in a drawer. Once it was received they said there were things wrong and only offered $4... READ MORE

“I was offered $211 for my phone. This phone had hardly any use and basically sat in a drawer. Once it was received they said there were things wrong and only offered $45. I feel like it was bait and switch as this phone didn't have a scratch on it. It was only used a handful of times.” READ LESS

I Sold
Apple iPhone 12 256GB Verizon / Damaged
by Laurence R
03/09/2024
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Reduced trade-in payment significantly (over half) for iPhone claiming it had a dark area on the screen. Maybe it did, maybe it didn't, but I wasn't aware of any defect ... READ MORE

“Reduced trade-in payment significantly (over half) for iPhone claiming it had a dark area on the screen. Maybe it did, maybe it didn't, but I wasn't aware of any defect and looked it over very closely before trading it in. They didn't provide any evidence of that (would have been easy to include/attach a picture). Two stars as they did communicate and did pay promptly. ” READ LESS

I Sold
Apple iPhone 14 Pro Max 128GB AT&T / Damaged
by Alixs R
11/05/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“My phone was in good condition and they had the audacity to tell me it’s damaged and the supposedly sent out a check and I have yet to receive it when it’s already been 2... READ MORE

“My phone was in good condition and they had the audacity to tell me it’s damaged and the supposedly sent out a check and I have yet to receive it when it’s already been 2 weeks ” READ LESS

I Sold
iPhone 8 (Factory Unlocked) 256GB / Good
by andrew f
10/22/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I believe their assessment of the phone's condition was unfair. Once you send them the phone, you have no leg to stand on.”

I Sold
iPhone 8 (AT&T) 64GB / Damaged
by Victor S
10/16/2023

“5+ weeks after the package was received to get paid. Terrible. ”

I Sold
iPad 7th Generation 32GB WiFi + Cellular (Unlocked) / Damaged
by Kimberly I
09/28/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I turned in a device and the tech team took forever just to say it was worth less than the value they first told me. I don’t think that was correct, but I accepted the lo... READ MORE

“I turned in a device and the tech team took forever just to say it was worth less than the value they first told me. I don’t think that was correct, but I accepted the lower offer instead of getting nothing.” READ LESS

I Sold
iPhone SE 3rd Gen 2022 128GB T-Mobile / Damaged
by kayla m
09/01/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“i only got 5 dollars they said 45 ”

I Sold
iPhone X (Sprint) 64GB / Damaged
by Adam B
07/22/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Want your phone held ransom? While seemingly convenient, once I sent my phone off I waited around a week for them to “review” my phone, where they told me it was damaged ... READ MORE

“Want your phone held ransom? While seemingly convenient, once I sent my phone off I waited around a week for them to “review” my phone, where they told me it was damaged (it most certainly was not) and that the battery had an incredibly vague issue (that I had never personally experienced). They then sent a new, lowball offer. By that time I had had enough and Just acquiesced. I could’ve gotten more from a major phone provider in-store three weeks earlier. I will never use this service again. ” READ LESS

I Sold
iPhone 11 256GB (Verizon) / Damaged
by Gina M
07/17/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“They of course said my phone was in worse shape than it was and cut the offer. Be prepared for a different standard than advertised. ”

I Sold
iPhone 11 128GB (Unlocked) / Damaged
by Cary G
04/02/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The phone had zero damage and was in perfect working condition. The phone had battery degradation typical for its age. You made me a junk offer that I refused. Had you made me a reasonable offer with an adjustment for the battery — currently $89 at Apple, and certainly less for you — I would have accepted it. ... READ MORE

“The phone had zero damage and was in perfect working condition. The phone had battery degradation typical for its age. You made me a junk offer that I refused. Had you made me a reasonable offer with an adjustment for the battery — currently $89 at Apple, and certainly less for you — I would have accepted it. I found your offer to be insulting, but I do thank you for the prompt return.” READ LESS

I Sold
iPad Air 3 256GB WiFi / Good
by Luciana B
03/26/2023

“I got my iPad sold, I needed the money, but took to receive the package to send my iPad. And took awhile too receive my money”

I Sold
iPhone X (Factory Unlocked) 256GB / Damaged
by Ronald H
03/20/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“The only issue was a bad battery. I didn't realize that Usell considers this "damaged". Additonally, I didn't see that if there was a bad battery, it would be considered ... READ MORE

“The only issue was a bad battery. I didn't realize that Usell considers this "damaged". Additonally, I didn't see that if there was a bad battery, it would be considered this. Ultimately I sold the unit back to Apple for a $110 gift card for anything (without replacing the battery!). Lot better than the $17 I was offered. ” READ LESS

I Sold
Texas Instruments TI-84 Plus CE / Good
by Jennifer C
03/09/2023

“I sent in 3 calculators and received money for one ”

I Sold
iPhone SE 3rd Gen 2022 256GB Unlocked / Flawless
by Scott P
03/06/2023

“My check was supposedly sent on February 24. It is now March 6 and I still don't have the check. Maybe it's just slow mail, but we'll see.”

I Sold
iPhone 8 Plus (Verizon) 64GB / Damaged
by Mary C
02/20/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I think too much was decreased from original quote. Thank you”

I Sold
Apple iPod Touch 6th Generation 16GB / Good
by Rick B
12/26/2022

“Sold these for my sister. Wish I look at other sites. Now that I know the true value I would not have taken the USell offer, definitely on the low end. 2 stars because th... READ MORE

“Sold these for my sister. Wish I look at other sites. Now that I know the true value I would not have taken the USell offer, definitely on the low end. 2 stars because the process is easy and convenient.” READ LESS

I Sold
Apple iPod Classic 6th Generation 80GB / Good
by Rick B
12/26/2022

“Sold these for my sister. Wish I look at other sites. Now that I know the true value I would not have taken the USell offer, definitely on the low end. 2 stars because th... READ MORE

“Sold these for my sister. Wish I look at other sites. Now that I know the true value I would not have taken the USell offer, definitely on the low end. 2 stars because the process is easy and convenient.” READ LESS

I Sold
iPhone 7 128GB (Verizon) / Good
by William L
09/27/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Unlike so many my experience was not so good. I read a review that is similar to my experience. High offer using on line rating only to be offered less. I rated my used phone as flawless only to learn the buyer only called it good. Phone was always in a case with a screen shield. Had there been an excellent or very good option I'd have picked that. I understand normal ware and tare. The difference between flawless and good was more than 50% less. ... READ MORE

“Unlike so many my experience was not so good. I read a review that is similar to my experience. High offer using on line rating only to be offered less. I rated my used phone as flawless only to learn the buyer only called it good. Phone was always in a case with a screen shield. Had there been an excellent or very good option I'd have picked that. I understand normal ware and tare. The difference between flawless and good was more than 50% less. I expected more! ” READ LESS

I Sold
iPhone 7 32GB (Verizon) / Good
by William L
09/27/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Unlike so many my experience was not so good. I did read a review that is similar to my experience. High offer using on line rating only to be offered less. I rated my used phone as flawless only to learn the buyer only called it good. Phone was always in a case with a screen shield. Had there been an excellent or very good option I'd have picked that. The difference between flawless and good was only $6.00 for this phone. No big deal! I would have accepted that if I had been offered 15% less for my other phone. However, the other phone which showed equal signs of use was valued at less than half the original $125 for flawless. In addition they lost the original iPhone box the phone was mailed in and I got an I'm sorry.... READ MORE

“Unlike so many my experience was not so good. I did read a review that is similar to my experience. High offer using on line rating only to be offered less. I rated my used phone as flawless only to learn the buyer only called it good. Phone was always in a case with a screen shield. Had there been an excellent or very good option I'd have picked that. The difference between flawless and good was only $6.00 for this phone. No big deal! I would have accepted that if I had been offered 15% less for my other phone. However, the other phone which showed equal signs of use was valued at less than half the original $125 for flawless. In addition they lost the original iPhone box the phone was mailed in and I got an I'm sorry. I expected more! ” READ LESS

I Sold
Microsoft Surface Laptop 2 Core i5 256GB / Damaged
by mary a
07/16/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“i want to get the money ”

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