uSell.com Reviews

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4.5 / 51950 Reviews
1950 Customer Reviews
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Customer Reviews
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I Sold
Apple iPhone 12 128GB AT&T / Flawless
by Mary C
02/15/2024

“I received the $240 check for this order, but I shipped 2 phones and I have not yet received any notice for order number 991951546495, please send me an update on this o... READ MORE

“I received the $240 check for this order, but I shipped 2 phones and I have not yet received any notice for order number 991951546495, please send me an update on this order as soon. Thank you” READ LESS

I Sold
iPhone 8 Plus (Verizon) 256GB / Good
by John P P
12/18/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Phone was in perfect condition however after Usell inspection “small” scratches were said to be on screen and lesser offer was given. ”

I Sold
Apple iPhone 14 Pro 256GB Verizon / Good
by Ron S
10/30/2023

“No response to my email inquiring on status and slow payout. ”

I Sold
Samsung Galaxy S10 (AT&T) 128GB / Damaged
by Ian R
10/11/2023
I Sold
Apple iPhone 14 Pro 256GB Unlocked / Good
by Adam W
10/02/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Bait & switch? Accepted an offer of $821. 17 days after receiving the iPhone, uSell dropped the offer to $682, stating "Your buyer [uSell.com] also noted that: Your devic... READ MORE

“Bait & switch? Accepted an offer of $821. 17 days after receiving the iPhone, uSell dropped the offer to $682, stating "Your buyer [uSell.com] also noted that: Your device had numerous deep scratches on its screen." I had shipped the iPhone in flawless condition (it had NO noticeable scratches of any sort on it) and very well protected, so it was either damaged during unpacking, swapped by the buyer for a different, damaged device, or an excuse was synthesized to justify a lower offer (in those 17 days, a new iPhone model was announced, dropping market prices on existing devices). Even this reduced offer was the best available (following the iPhone 15 announcement, although it was lower than other good-condition offers had been at the time of shipment), so I accepted to cut my losses — but the whole thing left a bad taste in my mouth, and I'm now less likely to use uSell the future.” READ LESS

I Sold
Apple iPad 2 16gb Wifi / Good
by Christopher F
04/25/2023

“Honestly, I was significantly disappointed with the $3 price they offered for this iPad. Yes, it was an older iPad, but the recycled components alone would seem to be wo... READ MORE

“Honestly, I was significantly disappointed with the $3 price they offered for this iPad. Yes, it was an older iPad, but the recycled components alone would seem to be worth more than $3. However…. Apple offered $0, so this was still… something. I likely made less on this than postage cost to mail it. I guess it is what it is.” READ LESS

I Sold
iPad 6th Generation 32GB WiFi / Flawless
by Andi P
04/04/2023

“Packaging to mail device back was minimal. I added more bubble wrap and a box. I was told my device was received with a cracked screen and I believe if I hadnt challenge... READ MORE

“Packaging to mail device back was minimal. I added more bubble wrap and a box. I was told my device was received with a cracked screen and I believe if I hadnt challenged it, I would have been ripped off. Very sketchy business operation, but I did get the original quoted payment in a reasonable timeframe. I would hesitate to use USell again and will caution others.” READ LESS

I Sold
Apple iPod Touch 5th Generation 32GB / Good
by Adam P
11/13/2022

“Took a super long time for unclear reason”

I Sold
Apple iPhone 6s 64GB (AT&T) / Flawless
by Bonnie B
09/20/2022

“The mailing package never arrived, so I had to take the extra steps to find a box and mail it out. ”

I Sold
LG G6 (T-Mobile) / Good
by Ron B
08/29/2022

“The phone is worth 20dollars minimum.”

I Sold
Apple iPod Touch 6th Generation 64GB / Damaged
by Stephanie S
08/18/2022
I Sold
Apple iPod Nano 7th Generation 16GB / Flawless
by Anita B
08/06/2022

“I haven't been paid for this item”

I Sold
iPad Mini 5 64GB WiFi + Cellular (Unlocked) / Damaged
by Anthony C
07/18/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Could have received a little more than the offer, but other than thst everything went very well.”

I Sold
Apple iPhone 6 16GB (Verizon) / Good
by Diane M
06/13/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Was told phone had scratches and downgraded to good. I have pictures there are were no scratches. Phone was my Dad's and never used - sat in a drawer for 10 years. Not... READ MORE

“Was told phone had scratches and downgraded to good. I have pictures there are were no scratches. Phone was my Dad's and never used - sat in a drawer for 10 years. Not a big deal since it's just a little bit of money but won't be using uSell in the future. Never had issues with Gazelle so will go back to using them.” READ LESS

I Sold
iPhone 8 (Factory Unlocked) 64GB / Flawless
by Pat D
03/29/2022

“It seemed easy enough, except I have not received my check yet, it’s been 10 days, so hope to get my payment soon, otherwise I would give 5 stars. ”

I Sold
SAMSUNG GALAXY A12 128GB SM-A125F/DS UNLOCKED / Good
by Dawn H
03/07/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I was satisfied with my recent payment ”

I Sold
Apple iPod Touch 7th Generation 128GB / Good
by Aaron S
02/21/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I haven't received the payment from your company, so it will be hard to give a comment until the transaction is done.”

I Sold
Apple iPad 3rd Generation 16GB Wifi / Good
by George F
02/18/2022

“Very slow in processing my payment. ”

I Sold
Apple Watch Series 3 GPS 42MM Aluminum / Damaged
by Michael S
02/14/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I don't understand why i went through the process of sending my watch in, just for them to say they'll pay me $1 (after estimating at like $65). The watch was fine - no... READ MORE

“I don't understand why i went through the process of sending my watch in, just for them to say they'll pay me $1 (after estimating at like $65). The watch was fine - no issue... so very odd. BUT they sent back without any issue. So A+ for that. Just never got a reason why my payment from from around 60 bucks to a $1 ! ” READ LESS

I Sold
Amazon Kindle Fire HD 7 in. 16 GB WiFi / Good
by Paul S
12/31/2021

“never received the original confirmation email”

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