“The transaction was smooth, the offer fair, and I received the payment quickly. The only reason I did not give 5 stars is that the packaging uSell sent to me for shipping... READ MORE
“The transaction was smooth, the offer fair, and I received the payment quickly. The only reason I did not give 5 stars is that the packaging uSell sent to me for shipping was problematic. It took a long time to receive the shipping package and it ended up being a very think bubble envelope that absolutely would not have provided sufficient protection for the phone (so I ended up using my own box and packaging it myself to ensure the phone was not damaged). I would recommend using your own box rather than requesting packaging from uSell. Other than that, I would give 5 stars -- everything else went smoothly! ” READ LESS
“Everything was good but I got the money at a later time table than I was quoted and had to reach out to usell to receive payment ”
“Good service. Would be a 5 star but response very slow!”
“Have used this site many times to sell items, never seems to be an issue. This order didn’t move as fast and was t sure why. Another order I was disappointed to learn that supposedly the item wasn’t in good shape. Thstcc bc was a surprise because it was... READ MORE
“Have used this site many times to sell items, never seems to be an issue. This order didn’t move as fast and was t sure why. Another order I was disappointed to learn that supposedly the item wasn’t in good shape. Thstcc bc was a surprise because it was Looked at very carefully and there was nothing wrong with it. ” READ LESS
“Very easy to do. Would recommend.”
“Usually offer the most money, but it took about three weeks to get paid *after* the phone was received. ”
“Great transaction and a great price on my trade-in. Took a bit longer than expected to receive the payout, but it went smoothly ”
“It took more time than expected.”
“This sale was easy and didn't take too long.”
“The whole process was easy, except payout took a few more days then quoted once they received phone. Best price offered”
“The whole process was easy, except payout took a few more days then quoted once they received phone. Best price offered.”
“Everything was great except it took nearly 3 weeks for a decision on phone quality and payment. ”
“The shipping package took a long time to arrive, but other than that all worked out as advertised.”
“Took a while to receive the kit. Otherwise, great service.”
“First experience not great, but I wanted to test it out. First shipping kit never arrived, and I kept receiving emails asking if I’d shipped the iPod. Sent several emai... READ MORE
“First experience not great, but I wanted to test it out. First shipping kit never arrived, and I kept receiving emails asking if I’d shipped the iPod. Sent several emails and finally received a shipping kit. After that, the transaction went smoothly. I’ve already submitted two more devices to sell—used their prepaid shipping labels instead of waiting for a free shipping kit—which shows I’m willing to use this service again.” READ LESS
“Good Customer Service”
“I’ve learned two things from this experience, NEVER ship more than one item back in a box and always keep the original box the item came in or at least cut off the area w... READ MORE
“I’ve learned two things from this experience, NEVER ship more than one item back in a box and always keep the original box the item came in or at least cut off the area with the S/N and the IMEI #s. This iPhone was “lost” until I was able to come up with the original labels. In the end it turned out good.” READ LESS
“great service, to avoid simply trashing something with potential usage. The initial request failed to produce the return shipping materials in a timely fashion, requirin... READ MORE
“great service, to avoid simply trashing something with potential usage. The initial request failed to produce the return shipping materials in a timely fashion, requiring a second request, which produced shipping materials 3 days before the initial stuff arrived. Either way, I was able to ship and get the fee.” READ LESS
“a little slow on the turnaround, but i think that was due mostly to the state of things in country right now.”
“They definitely give you more money than other companies for your product. My only complaint is that it takes forever for you to receive the prepackaged return envelope ... READ MORE
“They definitely give you more money than other companies for your product. My only complaint is that it takes forever for you to receive the prepackaged return envelope to send your phone to them. It never arrived and I had to eventually send it in with my own packaging using a prepaid shipping label that they provided via email. ” READ LESS