uSell.com Reviews

Avg. Customer Review
4.4 / 5496 Reviews
496 Customer Reviews
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Customer Reviews
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Showing 4 star reviews ( See All Reviews )
I Sold
Apple iPhone 6s Plus 16GB (AT&T) / Damaged
by Shawn T
03/29/2020

“I asked how to change my iPhone model to the 64GB model after realizing that it had more memory, but I didn't receive a response. Instead, I was sent an email that sugge... READ MORE

“I asked how to change my iPhone model to the 64GB model after realizing that it had more memory, but I didn't receive a response. Instead, I was sent an email that suggested I should send in my phone as soon as possible to lock in the price. In retrospect, I don't think that was great service, because I never did receive a response. I understand that you are busy, however. Other businesses wouldn't accept my damaged phone at all, and my request for clarification about whether or not my phone could be sold was answered promptly. Overall, I will give you a good rating because the amount I lost was only $2, and everything else went very smoothly.” READ LESS

I Sold
V40 ThinQ (Verizon) / Flawless
by Rebecca V
03/27/2020

“Gave fair amount and good communication”

I Sold
iPhone 8 (Verizon) 64GB / Good
by charlemagne d
03/19/2020
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“the processing is crazy long. customer sometimes double think if they wanted to sell you their phones because of the wait time. ... READ MORE

“the processing is crazy long. customer sometimes double think if they wanted to sell you their phones because of the wait time. So, improvement on time effeciency will be a huge help for both of us ” READ LESS

I Sold
Samsung Galaxy S7 Edge (AT&T) / Good
by Matthew C
02/16/2020

“All was fine accept that I did not get a return envelope to use? I got the bubble wrap and pre-paid mail sticker. I just reused the envelope that they sent it all to me i... READ MORE

“All was fine accept that I did not get a return envelope to use? I got the bubble wrap and pre-paid mail sticker. I just reused the envelope that they sent it all to me in. Maybe that is what you are supposed to do but the instructions seemed to make me think that they were supposed to supply an envelope also? Would be 5 stars from me if all that was clearer!” READ LESS

I Sold
Apple iPhone 6 64GB (AT&T) / Good
by Jeffrey E
02/03/2020

“Took a couple tries to receive packing envelop for phone, but otherwise, quick service, quick response from support, and most importantly quick payment for a reasonable o... READ MORE

“Took a couple tries to receive packing envelop for phone, but otherwise, quick service, quick response from support, and most importantly quick payment for a reasonable offer.” READ LESS

I Sold
Apple iPad Air 2 16GB WiFi / Flawless
by Norm S
01/24/2020

“Excellent experience, did what they said regarding quote and payment. The check however, took longer than 3 to 5 business days. More like 10 to 12 days. I would do b... READ MORE

“Excellent experience, did what they said regarding quote and payment. The check however, took longer than 3 to 5 business days. More like 10 to 12 days. I would do business with them again.” READ LESS

I Sold
Apple iPad Air 2 16GB WiFi / Flawless
by Linda S
01/24/2020

“Very good experience. Check took more than the 3-5 days they mentioned. Otherwise very smooth and easy process.”

I Sold
Apple iPhone 6s 16GB (Verizon) / Damaged
by Justin L
12/30/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“pretty easy going”

I Sold
iPhone X (Sprint) 64GB / Good
by Kevin R
12/17/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“It went well”

I Sold
Apple iPhone SE 32GB (Other Carrier) / Good
by roger m
12/01/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“very simple & fast”

I Sold
iPhone 8 Plus (Verizon) 64GB / Good
by Christopher L
11/24/2019

“Everything went fine except it took a long tome to process. In my two previous experiences with usell, the process took much less time. Other than that, nothing but good ... READ MORE

“Everything went fine except it took a long tome to process. In my two previous experiences with usell, the process took much less time. Other than that, nothing but good things to say.” READ LESS

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Flawless
by Patsy R
11/23/2019

“I never received the kit to mail the phone in. After 3 messages, I finally was instructed to print a shipping label. By this time my deadline was nearing so I had to pay ... READ MORE

“I never received the kit to mail the phone in. After 3 messages, I finally was instructed to print a shipping label. By this time my deadline was nearing so I had to pay 2 day shipping to meet the deadline. Other than this mix-up, it was fine. I did receive the initial quote pretty quickly. ” READ LESS

I Sold
iPhone 7 Plus 128GB (AT&T) / Good
by Gillian R
11/10/2019

“Took too long for refund! Almost 20 days!”

I Sold
Apple iPhone 6s 32GB (Verizon) / Good
by Scott H
11/09/2019

“The process was pretty good, but it took a lot longer than I thought it would. Almost 6 weeks from the time I sent the phone in until I received the check.”

I Sold
iPad Pro 1st Gen 12.9" 128GB WiFi + Cellular (Unlocked) / Good
by Ann A
11/04/2019

“Good transaction. Was getting nervous after reading reviews, but this went smoothly. Slower than I had hoped, but also, the best price I could get.!”

I Sold
iPhone XS Max (AT&T) 512GB / Flawless
by Andy M
11/02/2019

“everything went well”

I Sold
iPhone XS Max (AT&T) 512GB / Flawless
by Andy M
11/02/2019

“everything went well”

I Sold
Apple iPhone 5s 16GB (Verizon) / Good
by Andrew p
10/29/2019

“Slow turnaround this time. Normally it is within a week ”

I Sold
iPhone XS Max (AT&T) 256GB / Damaged
by Ronecia V
10/27/2019

“It took like a month and half to receive payment other then that it was great!”

I Sold
Apple iPhone 6 Plus 16GB (Verizon) / Damaged
by Meinrad S
10/19/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“At first they said my phone was damaged and I knew it wasn’t. So they corrected my order to my satisfaction,”

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