“Took a while to receive the kit. Otherwise, great service.”
“First experience not great, but I wanted to test it out. First shipping kit never arrived, and I kept receiving emails asking if I’d shipped the iPod. Sent several emai... READ MORE
“First experience not great, but I wanted to test it out. First shipping kit never arrived, and I kept receiving emails asking if I’d shipped the iPod. Sent several emails and finally received a shipping kit. After that, the transaction went smoothly. I’ve already submitted two more devices to sell—used their prepaid shipping labels instead of waiting for a free shipping kit—which shows I’m willing to use this service again.” READ LESS
“Good Customer Service”
“I’ve learned two things from this experience, NEVER ship more than one item back in a box and always keep the original box the item came in or at least cut off the area w... READ MORE
“I’ve learned two things from this experience, NEVER ship more than one item back in a box and always keep the original box the item came in or at least cut off the area with the S/N and the IMEI #s. This iPhone was “lost” until I was able to come up with the original labels. In the end it turned out good.” READ LESS
“great service, to avoid simply trashing something with potential usage. The initial request failed to produce the return shipping materials in a timely fashion, requirin... READ MORE
“great service, to avoid simply trashing something with potential usage. The initial request failed to produce the return shipping materials in a timely fashion, requiring a second request, which produced shipping materials 3 days before the initial stuff arrived. Either way, I was able to ship and get the fee.” READ LESS
“a little slow on the turnaround, but i think that was due mostly to the state of things in country right now.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Went very smoothly. Fast payment ”
“Simple Convenient Fair”
“Good way to get rid of a phone. Hopefully it will go to someone who needs it”
“just wish it was worth more”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Easy to mail in. Offer madepretty rapidly”
“Excellent except for a delay in receiving the shipping package.”
“Great first time experience! No hassles, quoted price was as stated. Received payment quickly via check which was surprising. Only wish I would have set up payment throug... READ MORE
“Great first time experience! No hassles, quoted price was as stated. Received payment quickly via check which was surprising. Only wish I would have set up payment through PayPal.” READ LESS
“Mail was slow but transaction went smoothly. ”
“Sent prepaid envelope to return my phone promptly and paid after I made a mistake in selling the wrong phone so a little disappointed that the phone I typed in didn't com... READ MORE
“Sent prepaid envelope to return my phone promptly and paid after I made a mistake in selling the wrong phone so a little disappointed that the phone I typed in didn't come up with the $25.00 instead received $12.00. Better than the phone just sitting here collectiong dust. Wish there was a place to sell the charging cords as time goes on you get confused as to what goes with which device? Thanks.” READ LESS
“Went very well. Received payment quickly for what was agreed upon. Very pleased! ”
“Turn around for processing and payment is faster with your competitors. But overall a good experience.”
“Usell was easy to work with and sent the payment along for the phone quickly.”
“They were very good, it took a little longer than expected to receive my payment but I did get it and all went well. Will definitely use again.”
“The shipping package took a long time to arrive, but other than that all worked out as advertised.”