uSell.com Reviews

Avg. Customer Review
4.5 / 51955 Reviews
1955 Customer Reviews
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Customer Reviews
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All 1955 customer reviews
I Sold
iPhone XR (Other Carrier) 64GB / Flawless
by Daniel S
10/28/2023

“It was a very easy process.”

I Sold
iPhone 11 128GB (Unlocked) / Damaged
by Jeff B
10/28/2023

“Easy to do with fair market value on used phone. ”

I Sold
Apple iPhone 14 Pro 256GB Unlocked / Good
by Terrence T
10/26/2023

“Great transaction and a great price on my trade-in. Took a bit longer than expected to receive the payout, but it went smoothly ”

I Sold
Apple iPhone 6 32GB (Verizon) / Flawless
by Barry A
10/22/2023

“I never received my payment! As of this response! Please looki into this issue for me.”

I Sold
iPhone XR (Factory Unlocked) 128GB / Flawless
by Delania S
10/22/2023

“I was a little worried about the process but it turned out to be great ?? experience. ”

I Sold
iPhone 8 (Factory Unlocked) 256GB / Good
by andrew f
10/22/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I believe their assessment of the phone's condition was unfair. Once you send them the phone, you have no leg to stand on.”

I Sold
Apple iPhone 14 Pro Max 256GB Unlocked / Flawless
by Emilio D
10/16/2023

“Didn’t get my check it’s taking you guys 3 weeks and still nothing what’s going on what business you guys running?”

I Sold
iPhone 8 (Factory Unlocked) 64GB / Damaged
by Melissa H
10/16/2023

“Process took 2 months! Website tracking states 3-5 days for payment, weeks later nothing. Sent 3 emails inquiring with no response. Horrible experience. I won’t be back”

I Sold
iPhone 8 (AT&T) 64GB / Damaged
by Victor S
10/16/2023

“5+ weeks after the package was received to get paid. Terrible. ”

I Sold
Apple iPod Nano 7th Generation 16GB / Good
by Martin V
10/15/2023

“It went very well.”

I Sold
iPhone XR (T-Mobile) 128GB / Good
by Linda L
10/14/2023

“It took more time than expected.”

I Sold
Apple iPhone 4 16GB / Good
by Linda S
10/13/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I sent a 64 gb Ipod that had belong to my non-verbal late son. He never owed a phone as he couldn't speak!! I received a note erroneously stating that I had sent an iph... READ MORE

“I sent a 64 gb Ipod that had belong to my non-verbal late son. He never owed a phone as he couldn't speak!! I received a note erroneously stating that I had sent an iphone 6, 16gb, which you would recycle for me. I said no, I didn't make a mistake, send me back my ipod. Of course, I received back an iphone 4! You people are as crooked as they come!” READ LESS

I Sold
Apple iPad Mini with Retina Display 16GB WiFi / Damaged
by Felicia B
10/13/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Although I ended up not selling my iPad, I had a great experience with the prospective buyer. My iPad was returned in a timely manner and was packaged perfectly. Thank yo... READ MORE

“Although I ended up not selling my iPad, I had a great experience with the prospective buyer. My iPad was returned in a timely manner and was packaged perfectly. Thank you so much for the excellent service!” READ LESS

I Sold
Samsung Galaxy S10 (AT&T) 128GB / Damaged
by Ian R
10/11/2023
I Sold
Apple TV 4th Generation 32GB A1625 / Flawless
by Jeff H
10/10/2023

“Great experience no complaints at all.”

I Sold
iPhone SE 2nd Gen 64GB (Unlocked) / Good
by Debbe L
10/06/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Process was simple and easy. Value was in range.”

I Sold
Apple iPod Touch 5th Generation 32GB / Flawless
by Adam W
10/02/2023

“Packing slip said I should include the charger — iPods did not ship with chargers — but that aside everything went smoothly.”

I Sold
Apple iPod Touch 5th Generation 16GB (No iSight) / Flawless
by Adam W
10/02/2023

“Packing slip said I should include the charger — iPods did not ship with chargers — but that aside everything went smoothly.”

I Sold
Apple iPhone 14 Pro 256GB Unlocked / Good
by Adam W
10/02/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Bait & switch? Accepted an offer of $821. 17 days after receiving the iPhone, uSell dropped the offer to $682, stating "Your buyer [uSell.com] also noted that: Your devic... READ MORE

“Bait & switch? Accepted an offer of $821. 17 days after receiving the iPhone, uSell dropped the offer to $682, stating "Your buyer [uSell.com] also noted that: Your device had numerous deep scratches on its screen." I had shipped the iPhone in flawless condition (it had NO noticeable scratches of any sort on it) and very well protected, so it was either damaged during unpacking, swapped by the buyer for a different, damaged device, or an excuse was synthesized to justify a lower offer (in those 17 days, a new iPhone model was announced, dropping market prices on existing devices). Even this reduced offer was the best available (following the iPhone 15 announcement, although it was lower than other good-condition offers had been at the time of shipment), so I accepted to cut my losses — but the whole thing left a bad taste in my mouth, and I'm now less likely to use uSell the future.” READ LESS

I Sold
Apple iPod Touch 7th Generation 32GB / Good
by Bysie H
10/02/2023

“I'm very pleased with this company. I sent my old I-Pod in for a credit, and after checking it out they promptly mailed a check for its fair value. They deliver on their ... READ MORE

“I'm very pleased with this company. I sent my old I-Pod in for a credit, and after checking it out they promptly mailed a check for its fair value. They deliver on their promises, much appreciated.” READ LESS

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