uSell.com Reviews

Avg. Customer Review
4.5 / 51951 Reviews
1951 Customer Reviews
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Customer Reviews
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Showing 1 star reviews ( See All Reviews )
I Sold
Nintendo Switch Lite / Good
by Allana A
02/23/2023

“I have yet to receive my payment.”

I Sold
iPhone 7 128GB (Factory Unlocked) / Flawless
by Draper H
02/22/2023

“I WISH WAS MORE”

I Sold
Apple iPad Mini 16GB WiFi / Flawless
by DRAPER H
02/22/2023

“I WISH GET IT BACK I NEED NOW I MADE A SKATE SELL IT”

I Sold
Apple iPad Air 2 16GB WiFi / Good
by DRAPER H
02/22/2023

“i wish get it back very sad need it back”

I Sold
iPhone XR (AT&T) 64GB / Damaged
by Sumpter S
02/13/2023

“Cheap, don't use this company ”

I Sold
Apple iPhone 6s 64GB (Unlocked) / Damaged
by Frank B
02/13/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Usell stated to me that " You indicated that the condition of your device was Good but you actually sent the device in Damaged condition. Your buyer also noted that: Screen is bulging out from housing causing damage to digitizer The good news is that you can still get some value for your trade-in. The revised price from your buyer, uSell.com, is $1.00, rather than the original quote of $17.00."... READ MORE

“Usell stated to me that " You indicated that the condition of your device was Good but you actually sent the device in Damaged condition. Your buyer also noted that: Screen is bulging out from housing causing damage to digitizer The good news is that you can still get some value for your trade-in. The revised price from your buyer, uSell.com, is $1.00, rather than the original quote of $17.00." I refused the offer. The phone was returned to me and showed no bulging and the screen digitizer as well as all other systems functioned flawlessly, contrary to Usell's claim. It was not damaged. Why Usell mis-represented the state of my phone is unclear, but I would not recommend this service, nor will I be using it again.” READ LESS

I Sold
Apple iPhone 5 16GB (AT&T) / Good
by Scott C F
02/03/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“The condition of my device that was fully functional with little to no scratches was downgraded due to an unproven reasoning display tint.”

I Sold
iPhone XR (AT&T) 256GB / Damaged
by Amber B
01/28/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“No stars. Y’all suck u took my phone and didn’t send it back ”

I Sold
Apple TV 4K 5th Generation 32GB A1842 / Damaged
by Calvin J
01/19/2023
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“It was working fine until you guys got a hold of it. Will never use this site again. ”

I Sold
iPhone 11 64GB (Unlocked) / Damaged
by Samantha L
12/24/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“What a sketchy company, they offered a way lower price than what the website said. If battery condition is part of the grade then it should be listed online! A total wast... READ MORE

“What a sketchy company, they offered a way lower price than what the website said. If battery condition is part of the grade then it should be listed online! A total waste of time” READ LESS

I Sold
iPhone 11 128GB (Unlocked) / Damaged
by Sam N
12/24/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Total bait and switch. They offered way less than what was quoted online using different criteria than what was listed. Avoid at all costs!”

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by David F
12/16/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Quoting $12 and then paying $1 for a small crack on the screen. The difference is too big!”

I Sold
Apple TV 4th Generation 32GB A1625 / Good
by William Bridges C
12/15/2022

“Disappointing that how much? I got offered I should have gotten more for this Apple TV.”

I Sold
Nintendo NEW 2DS / Good
by Lisa C
11/18/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Everything I sent they found something wrong with and lowered the price to a dollar ”

I Sold
Apple Watch Series 2 38MM Aluminum / Good
by Karen A
10/23/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“It felt like a bait and switch. I was offered one price but then given a significantly lower price for the item. Very disappointing. Definitely feel like I’ve been scamme... READ MORE

“It felt like a bait and switch. I was offered one price but then given a significantly lower price for the item. Very disappointing. Definitely feel like I’ve been scammed. Buyer beware. ” READ LESS

I Sold
Apple iPhone 6 64GB (AT&T) / Damaged
by Cherie P
09/26/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I feel like this was a trick or a scam. I was quoted $17.00. I shipped the product to you. Then once it was out of my hands and into yours you claim it was damaged to the... READ MORE

“I feel like this was a trick or a scam. I was quoted $17.00. I shipped the product to you. Then once it was out of my hands and into yours you claim it was damaged to the point of only having a value of $1.00. I have not had any issues with the phone. Had I known your firm handled products this way I would have preferred to donate to an organization that could have benefitted.” READ LESS

I Sold
iPhone 8 Plus (Factory Unlocked) 64GB / Good
by Kevin C
09/26/2022

“You guys are horrible ”

I Sold
iPhone 11 Pro Max 256GB (Unlocked) / Damaged
by Michael G
09/18/2022

“I never received payment, and I will never recommend to anyone as well as seek a refund or payment. ”

I Sold
Apple iPad 4th Generation 64GB WiFi / Good
by Michelle F
09/09/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“I was informed that I wud recognize 420.00. I recvd 16.00 I’m very disappointed. If that was all u were willing to pay I prefer recvd my iPad back & refund u ur 16.00.”

I Sold
iPhone 11 Pro 256GB (AT&T) / Damaged
by Robert B
08/22/2022
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“knew phone was broken and tried to lower price”

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