A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“When I submitted this phone, it was in pristine condition. There were no indications of wear or any battery issue. USell later claimed the battery had a warning and cut m... READ MORE
“When I submitted this phone, it was in pristine condition. There were no indications of wear or any battery issue. USell later claimed the battery had a warning and cut my bid in half. There is no way it went from fine to a battery warning in the intervening time. ” READ LESS
“Great communication and fast payment. Only challenge was with mailing the item with battery. Post Office was very difficult and I ultimately had to claim there was no b... READ MORE
“Great communication and fast payment. Only challenge was with mailing the item with battery. Post Office was very difficult and I ultimately had to claim there was no battery in the package. ” READ LESS
“Great communication and fast payment. Only challenge was with mailing the item with battery. Post Office was very difficult and I ultimately had to claim there was no b... READ MORE
“Great communication and fast payment. Only challenge was with mailing the item with battery. Post Office was very difficult and I ultimately had to claim there was no battery in the package. ” READ LESS
“Very easy process, no hassle. Got my monies right away.”
“Easy peasy process. I was reimbursed quickly for my iPad, which was in nearly perfect condition. My only complaint is that in the past uSell sent me packaging with a ship... READ MORE
“Easy peasy process. I was reimbursed quickly for my iPad, which was in nearly perfect condition. My only complaint is that in the past uSell sent me packaging with a shipping label, and this time I had to ship at my expense. Otherwise the process was smooth and I'm happy with the trade-in value.” READ LESS
“Great fast service ”
“Never received payment. I emailed you for help and follow up but never heard back. As of 6/10/2025 I will file civil action for deceptive practices in New York County s... READ MORE
“Never received payment. I emailed you for help and follow up but never heard back. As of 6/10/2025 I will file civil action for deceptive practices in New York County seeking compensation plus attorney fees and punitive damages. ” READ LESS
“I have yet to receive my check....”
“Quick turnaround and fair trade value.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“My phone was able to be used on AT&T and Cricket and you said there was an activation problem and you lowered my offer”
“Process was smooth and completed in a timely manner. Received the exact amount I was offered. Will definitely use their services again. ”
“Easy sale. Good Price. Fast payment”
“It was great”
“Simple, clear process and instructions. USell did everything they said they would and delivered on their end of the deal.”
“Quick and easy transaction.”
“Easy, fast, very responsive. ”
“None at all”
“Perfect service. Will use again. Thanks ”
“Awesome! Fast turnaround!”