A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Very slow on processing. Took over a month but I did get exactly what they offered. ”
“Quick and easy transaction.”
“good follow through & an easy experience”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“It took a lot longer than explained on web site to get inspected and got offered a lot less than quoted for a questionable issue. I will not be using uSell again.”
“Usell sucks and has horrible customer service ”
“I got my check two months after sending in my iphone. Nobody responded to my customer service requests. Terrible service. ”
“The process was a lot slower than it was in the past. I never got replies to emails I sent asking for progress reports. However, I did get paid the agreed upon amount and... READ MORE
“The process was a lot slower than it was in the past. I never got replies to emails I sent asking for progress reports. However, I did get paid the agreed upon amount and the check did arrive, so I have no complaints there.” READ LESS
“Took forever. And they refused to answer any and all contact emails I sent. ”
“Very fast good service *****”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“If I could give zero stars I would. They sat on my item for over a month & only paid when I threatened to sue. They also claimed my device was a different one than I indi... READ MORE
“If I could give zero stars I would. They sat on my item for over a month & only paid when I threatened to sue. They also claimed my device was a different one than I indicated, but I don’t care to fight anymore. I just took my pennies & washed my hands of this. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I didn’t get a good offer for both of my devices. Also it took very long for me to get my money. ”
“USell really dropped the ball in this. I placed my order to sell my IPad on 8/16. The shipping kit was sent on 8/17. I shipped the IPad on 8/23. The IPad was received and accepted by USell on 8/28. This is when things USell dropped the ball. I waited the appropriate amount of time for the next step...The mailing of my check. I made numerous phone calls and e-mails. Voice messages were not returned. E-mails were not acknowledged. No communication from USell at all until 10/1 when an e-mail said that the payment had been issued. The check arrived sometime between 10/5 and 10/11 while I was out of town. ... READ MORE
“USell really dropped the ball in this. I placed my order to sell my IPad on 8/16. The shipping kit was sent on 8/17. I shipped the IPad on 8/23. The IPad was received and accepted by USell on 8/28. This is when things USell dropped the ball. I waited the appropriate amount of time for the next step...The mailing of my check. I made numerous phone calls and e-mails. Voice messages were not returned. E-mails were not acknowledged. No communication from USell at all until 10/1 when an e-mail said that the payment had been issued. The check arrived sometime between 10/5 and 10/11 while I was out of town. I received no explanation as to why it took so long for my payment to be issued. I received no explanation as to why my many emails and phone calls were not answered. USell policy as stated in their FAQ is that payment will be made within 5 day of receipt of the product. 5 days is a far cry from a month! I will never do business with USell again. I will also let anyone that asks my opinion as to the best company to choose when selling their electronics, that USell is at the very bottom of my list of recommendation. DO NOT USE USELL...PERIOD!!! ” READ LESS
“It took the Better Business Bureau to intervene in order for me to get paid. Zero response from company to my multiple emails.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“It took more than 1 month to get paid. I sent 3 emails and none of them were responded to. I sent in a flawless phone and was low balled on the price. I was told there... READ MORE
“It took more than 1 month to get paid. I sent 3 emails and none of them were responded to. I sent in a flawless phone and was low balled on the price. I was told there were scratches on the screen which was a lie. ” READ LESS
“The buyer (USell) received my phone on Aug 28. It said it would take a few business days before I receive my money. I did not get paid from USell until Oct 3. I emailed t... READ MORE
“The buyer (USell) received my phone on Aug 28. It said it would take a few business days before I receive my money. I did not get paid from USell until Oct 3. I emailed them several times and they wouldn’t respond to any of them. I would not recommend using USell!!!” READ LESS
“The time it took between my device being received and payment being sent was much longer than in the past (over a month). I also tried reaching out by email, twice, and ... READ MORE
“The time it took between my device being received and payment being sent was much longer than in the past (over a month). I also tried reaching out by email, twice, and by phone, once, to check on the progress and never received a response of any kind.” READ LESS
“The check took FOREVER to get to me but it did come eventually so 3 stars is a fair rating”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“WILL NEVER USE AGAIN”
“ I have yet to receive any check from usell. I have emailed and left phone messages countless times never to be returned. To tell you the truth dealing with usellI feels ... READ MORE
“ I have yet to receive any check from usell. I have emailed and left phone messages countless times never to be returned. To tell you the truth dealing with usellI feels like you’re dealing with a corrupt scam company. I would never recommend it never in 1 million years to anybody. If you’re gonna have people send you there devices at least have decency to return emails and phone messages. To tell you the truth dealing with you so feel like you’re dealing with a corrupt scam company. Horrible experience could not be worse. Oh yeah and we’re still waiting for money. Feels like a i’m dealing with some criminal organization or something. Never in my life ever dealt with a worse company . ” READ LESS