uSell.com Reviews

Avg. Customer Review
4.5 / 52155 Reviews
2155 Customer Reviews
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Customer Reviews
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All 2155 customer reviews
I Sold
iPhone XR (AT&T) 64GB / Damaged
by Ervin J
08/19/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“Pretty much good ”

I Sold
iPad 5th Generation 128GB WiFi / Good
by Ken R
08/18/2025

“Very good to work with ”

I Sold
iPhone 16 Pro 128GB Unlocked / Flawless
by someth l
08/03/2025

“Fast and easy”

I Sold
iPad 7th Generation 128GB WiFi / Flawless
by Ezra P
08/03/2025

“Very good buyer ”

I Sold
Apple iPhone 14 Pro Max 256GB Unlocked / Good
by Joel R
07/28/2025

“Very easy process, and very satisfied. ”

I Sold
LG G6 (Verizon) / Flawless
by Grover M
07/28/2025

“Good service and prompt”

I Sold
iPhone 11 64GB (AT&T) / Good
by Carol S
07/27/2025

“Good experience with prompt payment. Unfortunately offer dropped by about 50% due to charging issues. ”

I Sold
Samsung Galaxy S23 Ultra Unlocked 256GB SM-S918U / Flawless
by Edward M
07/27/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Will never use this service again”

I Sold
Apple iPhone 14 Pro 128GB Verizon / Damaged
by Ashley R
07/26/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Customer Service was HORRIBLE - I requested my phone back and it was still kept, received an email it would be sent back and my phone was still recycled. ”

I Sold
Apple iPhone 12 64GB Unlocked / Flawless
by Melanie M
07/15/2025

“Simple, easy, excellent service. Usell quoted me more for my iphone 12 than anyone else, and paid the full amount. They also had really good communication at every step o... READ MORE

“Simple, easy, excellent service. Usell quoted me more for my iphone 12 than anyone else, and paid the full amount. They also had really good communication at every step of the process. ” READ LESS

I Sold
iPhone 7 128GB (Factory Unlocked) / Flawless
by Chris M
07/12/2025

“uSell gave me the best quote for my cell phone and the price did not change when they received and assessed it. It was a pleasure doing business wth them and I would defi... READ MORE

“uSell gave me the best quote for my cell phone and the price did not change when they received and assessed it. It was a pleasure doing business wth them and I would definitely recommend them.” READ LESS

I Sold
iPhone SE 2nd Gen 64GB (Unlocked) / Good
by Jay N
07/11/2025

“Best price for iphone note being used anymore”

I Sold
Apple iPhone 12 Mini 64GB Unlocked / Good
by Kellen M
07/10/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Original payment was lowered for what did not appear to be a valid reason. Felt like a bait and switch to me. ... READ MORE

“Original payment was lowered for what did not appear to be a valid reason. Felt like a bait and switch to me. Asked for phone to be returned and nothing was done for a week until I contacted uSell to return. Overall, just felt like a scam.” READ LESS

I Sold
iPad Pro 4th Gen 12.9" 128GB WiFi + Cellular (Unlocked) / Flawless
by Kellie M
06/28/2025

“Awesome! Fast turnaround!”

I Sold
iPhone 11 64GB (AT&T) / Good
by Larry G
06/27/2025
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“When I submitted this phone, it was in pristine condition. There were no indications of wear or any battery issue. USell later claimed the battery had a warning and cut m... READ MORE

“When I submitted this phone, it was in pristine condition. There were no indications of wear or any battery issue. USell later claimed the battery had a warning and cut my bid in half. There is no way it went from fine to a battery warning in the intervening time. ” READ LESS

I Sold
Apple iPhone 13 Pro 256GB Unlocked / Good
by Barry B
06/23/2025

“Great communication and fast payment. Only challenge was with mailing the item with battery. Post Office was very difficult and I ultimately had to claim there was no b... READ MORE

“Great communication and fast payment. Only challenge was with mailing the item with battery. Post Office was very difficult and I ultimately had to claim there was no battery in the package. ” READ LESS

I Sold
Apple iPhone 13 Pro 256GB Unlocked / Good
by Barry B
06/23/2025

“Great communication and fast payment. Only challenge was with mailing the item with battery. Post Office was very difficult and I ultimately had to claim there was no b... READ MORE

“Great communication and fast payment. Only challenge was with mailing the item with battery. Post Office was very difficult and I ultimately had to claim there was no battery in the package. ” READ LESS

I Sold
iPad 7th Generation 32GB WiFi / Good
by Dana M
06/21/2025

“Very easy process, no hassle. Got my monies right away.”

I Sold
iPad 9th Generation 64GB WiFi / Flawless
by Kaitlyn D
06/21/2025

“Easy peasy process. I was reimbursed quickly for my iPad, which was in nearly perfect condition. My only complaint is that in the past uSell sent me packaging with a ship... READ MORE

“Easy peasy process. I was reimbursed quickly for my iPad, which was in nearly perfect condition. My only complaint is that in the past uSell sent me packaging with a shipping label, and this time I had to ship at my expense. Otherwise the process was smooth and I'm happy with the trade-in value.” READ LESS

I Sold
iPhone 15 Plus 128GB Unlocked / Good
by Xavier M
06/09/2025

“Great fast service ”

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