uSell.com Reviews

Avg. Customer Review
3.9 / 5229 Reviews
229 Customer Reviews
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Customer Reviews
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All 229 customer reviews
I Sold
iPhone XS Max (Verizon) 64GB / Good
by Simone S
09/17/2019

“I have been using usell for years.... never have let me down!! If you’re looking to sell electronics do it with usell!”

I Sold
Apple iPhone 6 16GB (Unlocked) / Good
by Marissa M
09/16/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Easy, fast, reliable! ”

I Sold
LG V10 (Verizon) / Good
by Matt N
09/16/2019

“the whole process takes WAY to long, It has been over a month from the time i started the process to the time i received payment. I wont use usell again.”

I Sold
iPhone 7 Plus 128GB (T-Mobile) / Good
by Brandon S
09/16/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Well the whole process was very slow. Once my phone was received to be looked at it took nearly 3 weeks just to hear back about it and that was only to be told they could... READ MORE

“Well the whole process was very slow. Once my phone was received to be looked at it took nearly 3 weeks just to hear back about it and that was only to be told they could only offer me $12. Once I declined the offer it was another 2 weeks to get the phone back in the mail. From now on I will just try and sell any used phones I have on my own ” READ LESS

I Sold
iPad Pro 10.5 inch 256GB (Verizon) / Good
by Leslie C
09/15/2019

“Great service. I will definitely use it again in the future. ”

I Sold
Apple iPhone 5s 16GB (Sprint) / Good
by Kathryn S
09/13/2019

“Very easy way to sell electronic items! Great service.”

I Sold
Apple iPhone 6 16GB (Verizon) / Damaged
by Thomas D
09/13/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I don't understand why it took almost three months to process my transaction...”

I Sold
Google Pixel 3a 64gb. / Flawless
by Brian E
09/12/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product

“it took them over a month to check my phones out. I sent phones to another buyer after I sent these to usell and was paid for those 2 weeks before usell did anything. ema... READ MORE

“it took them over a month to check my phones out. I sent phones to another buyer after I sent these to usell and was paid for those 2 weeks before usell did anything. emailed and called constantly with NO replies. They used to be quick and were a good choice but that is no longer the case. ” READ LESS

I Sold
Apple iPod Touch 6th Generation 128GB / Good
by Paul Q
09/11/2019

“usell sent me a fake/bad check that my bank refuses to deposit or cash. thanks a lot! DO NOT DO BUSINESS WITH THE COMPANY!! they will rip you off!!!”

I Sold
Apple iPad Air 2 128GB WiFi / Good
by Gavin W
09/11/2019

“Customer Service regarding the order was not responsive at all.”

I Sold
Apple iPhone 6 64GB (Verizon) / Good
by John L
09/11/2019

“I am happy with the service”

I Sold
Apple iPad Mini 3 64GB WiFi / Good
by Tyler M
09/10/2019

“Took over a month to get paid and every step was so delayed compared to past transactions.”

I Sold
Samsung Galaxy S7 (Verizon) / Good
by Cody R
09/10/2019

“No responses to emails to took forever to get payment.”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Jeff G
09/10/2019

“The process took about 6 weeks to finally get a check. A few generated tracking emails were received but then nothing for several weeks at a time. Two submitted status in... READ MORE

“The process took about 6 weeks to finally get a check. A few generated tracking emails were received but then nothing for several weeks at a time. Two submitted status inquiries were never answered. The overall process was OK but the wondering if my item had been lost caused some anxiety. ” READ LESS

I Sold
Samsung Galaxy Tab S2 8.0 inch 32GB (Wifi Only) / Flawless
by Jonathon J
09/09/2019

“Took over a month just to receive a payment and wouldn’t respond to any of the messages I sent them the price was great but gotta wait a whole month to receive the money ... READ MORE

“Took over a month just to receive a payment and wouldn’t respond to any of the messages I sent them the price was great but gotta wait a whole month to receive the money through PayPal I don’t recommend this website to anyone unless you got the patience to wait a month to receive your money ” READ LESS

I Sold
iPhone XS (Factory Unlocked) 256GB / Flawless
by Domingo F
09/09/2019

“uSell honored the price, which it is very good. It took a little longer than I expected but not for much. The reason I do not give a 5 star is the support via email. No o... READ MORE

“uSell honored the price, which it is very good. It took a little longer than I expected but not for much. The reason I do not give a 5 star is the support via email. No one answered the 4 to 6 emails I sent. Most of the emails were resents of the original one because nobody in the support department would reply. ” READ LESS

I Sold
Samsung Galaxy S10 Plus (AT&T) 128GB / Good
by charles k
09/08/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Awesome thank you. :) Supper fast response”

I Sold
Samsung Galaxy S4 SGH-I337 (AT&T) / Good
by Jay A
09/08/2019

“Very easy process. Got the quote online, and when was ready to sell, just followed the instructions they gave. A kit arrived at my home very shortly and I followed pack... READ MORE

“Very easy process. Got the quote online, and when was ready to sell, just followed the instructions they gave. A kit arrived at my home very shortly and I followed packaging/mailing directions and within like 2 weeks was paid! Awesome service :)” READ LESS

I Sold
iPhone XS (Verizon) 64GB / Good
by Taylor J
09/08/2019

“Even giving one star is generous. Terrible. No communication, took almost a month to receive payment. I thought they stole my phone”

I Sold
Samsung Galaxy S5 (T-Mobile) / Good
by Kevin C
09/08/2019

“Took almost a month to get paid. They had the device for almost 3 weeks sitting in received. I contacted usell several times on status and was told every-time they were r... READ MORE

“Took almost a month to get paid. They had the device for almost 3 weeks sitting in received. I contacted usell several times on status and was told every-time they were running behind. Found out that usell and buybackworld are the same company...Had devices in both companies and took a month. I will no longer do business with either company just from the wait. ” READ LESS

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