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Free Return Shipping
Free Return Shipping if product assessment does not match
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“after waiting almost a week for confirmation that you received my phone they offered me a lower price ”