A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Do not agree or believe stated reason for damage. This was my spouse's phone and the finger print identification was working properly. ”
“The mail check system is HORRIBLE. Still waiting on my check that was sent December 9th and its now December 21st and I stilll don't have it. There's no way of physically... READ MORE
“The mail check system is HORRIBLE. Still waiting on my check that was sent December 9th and its now December 21st and I stilll don't have it. There's no way of physically speak to anyone so you just have to wait. It should only be a 5-7 business day turn around.” READ LESS
“I have usually always had a good experience with you but I am still waiting on my check to arrive. You should offer a faster option for check mailing ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Wow...$2 offer for a damaged iPhone with an old iCloud password that could not be remembered. Nothing else I could do but accept the $2 offer after it was revised for $1... READ MORE
“Wow...$2 offer for a damaged iPhone with an old iCloud password that could not be remembered. Nothing else I could do but accept the $2 offer after it was revised for $14. Total waste of time. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The condition of the iPod I mailed was excellent. Had not been used and sat in my desk drawer but was rated as good instead.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I still haven't got my check in the mail. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The phone wasn't damaged but there was few flaws due the age of the phone. For which they have quoted for $1. Don't appreciate it. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Easy sign/up send. Originally quoted $140, but offered $30 due to their discovery of a black spot on my camera. My thousands of photos have never shown any spots, so I ... READ MORE
“Easy sign/up send. Originally quoted $140, but offered $30 due to their discovery of a black spot on my camera. My thousands of photos have never shown any spots, so I asked for proof and was told they don't offer proof of any problems they detect, then upped their offer to $50. I asked for my phone back. Waste of time and a bit sketchy.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“was a little upset with the outcome i sent my phone in perfect condition then told it wasnt in perfect condition i dont know how something shipped could break and nothing... READ MORE
“was a little upset with the outcome i sent my phone in perfect condition then told it wasnt in perfect condition i dont know how something shipped could break and nothing was done on your end at this time gonna give you guys a grade of a c in customer service never had a problem before a little restitution would be nice thanks jeff p” READ LESS
“Do you show check being cashed for this order? ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“When I listed the iPad you gave a quote with the description of non operational for $10. Screen and body all very clean. Disappointed that the original quote was not hono... READ MORE
“When I listed the iPad you gave a quote with the description of non operational for $10. Screen and body all very clean. Disappointed that the original quote was not honored. I would not sell to you again. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I was originally going to receive $25 but my inspector said my device was damaged(it had smudges on the screen and was the wrong device type. Instead, I only received $1!... READ MORE
“I was originally going to receive $25 but my inspector said my device was damaged(it had smudges on the screen and was the wrong device type. Instead, I only received $1! I had to create an account in order to receive it. Why couldn't I have just updated the amount due to me without setting up an account??” READ LESS
“I was told my phone screen had several deep scratches and it wasn't in flawless condition. The irony of this is that the screen was replaced by asurian insurance and rhen... READ MORE
“I was told my phone screen had several deep scratches and it wasn't in flawless condition. The irony of this is that the screen was replaced by asurian insurance and rhen the phone went into its original box to be shipped to usell. There was not one scratch on the screen. I did end up receiving the original offer after sending several emails and offering to send my receipt for the screen replacement right before it was shipped, otherwise I would leave one star. If you don't want to offer money for phones in flawless condition, you should not list that as an option. The phone I sent was completely flawless and any statement saying it wasn't was a complete fabrication. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Shipping label provided was incorrect. Extremely slow shipping, poor customer service, slow pay. We never use usell again.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I totally disagree with the condition assessment given to the phone. It was spotless, no scratches, the screen had been covered by safety film its entire life. Their as... READ MORE
“I totally disagree with the condition assessment given to the phone. It was spotless, no scratches, the screen had been covered by safety film its entire life. Their assertion of screen tint is baseless. I would not use them again.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“iPad was returned in a non working condition! Does not charge or turn on. It was working fine when I sent it in. ”
“I still have not received a check for this order. Can you look into that for me please? ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Locked down out of date Apple devices are frustrating to deal with and I didn’t feel the process was as transparent as I’d have liked. I would not have wasted my time s... READ MORE
“Locked down out of date Apple devices are frustrating to deal with and I didn’t feel the process was as transparent as I’d have liked. I would not have wasted my time sending the device in had I have known its value to be 1 dollar. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Ny complaint is that it took way too long for my check. Five weeks is way too long! ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Phone was not damaged. You said the microphone was defective. Not true. Your initial offer was $56. Your final offer was $5. Bait and switch. Not a reputable company. ”