“I was told my phone screen had several deep scratches and it wasn't in flawless condition. The irony of this is that the screen was replaced by asurian insurance and rhen... READ MORE
“I was told my phone screen had several deep scratches and it wasn't in flawless condition. The irony of this is that the screen was replaced by asurian insurance and rhen the phone went into its original box to be shipped to usell. There was not one scratch on the screen. I did end up receiving the original offer after sending several emails and offering to send my receipt for the screen replacement right before it was shipped, otherwise I would leave one star. If you don't want to offer money for phones in flawless condition, you should not list that as an option. The phone I sent was completely flawless and any statement saying it wasn't was a complete fabrication. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Shipping label provided was incorrect. Extremely slow shipping, poor customer service, slow pay. We never use usell again.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I totally disagree with the condition assessment given to the phone. It was spotless, no scratches, the screen had been covered by safety film its entire life. Their as... READ MORE
“I totally disagree with the condition assessment given to the phone. It was spotless, no scratches, the screen had been covered by safety film its entire life. Their assertion of screen tint is baseless. I would not use them again.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“iPad was returned in a non working condition! Does not charge or turn on. It was working fine when I sent it in. ”
“I still have not received a check for this order. Can you look into that for me please? ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Locked down out of date Apple devices are frustrating to deal with and I didn’t feel the process was as transparent as I’d have liked. I would not have wasted my time s... READ MORE
“Locked down out of date Apple devices are frustrating to deal with and I didn’t feel the process was as transparent as I’d have liked. I would not have wasted my time sending the device in had I have known its value to be 1 dollar. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Ny complaint is that it took way too long for my check. Five weeks is way too long! ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Was given only $2.00. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I sent three inquiries and only received the mailer for one of my items. That was received only after it had been sent back to USell for lack of postage. ”
“the whole process takes WAY to long, It has been over a month from the time i started the process to the time i received payment. I wont use usell again.”
“There was no communication from uSell on status of order. They received my phone I sold and it took almost a full month before it went beyond the status of received. Grea... READ MORE
“There was no communication from uSell on status of order. They received my phone I sold and it took almost a full month before it went beyond the status of received. Great price, horrible customer support.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“There was nothing wrong with my phone I sent in. Another company bought it.”
“Your service was very slow. You received my phone on 6/24 but the payment wasn’t issued until 7/16. Your communication could have been better. Thank you.”
“I did receive my payment for my device, however my experience with USELL was not something that would ever make me revisit this site. After selling my Nintendo to them I ... READ MORE
“I did receive my payment for my device, however my experience with USELL was not something that would ever make me revisit this site. After selling my Nintendo to them I waited almost 1 month to receive my payment and through many many emails back and forth I finally got through to someone and was able to receive my payment. However, they did stick to their word and pay me what was offered so to that I can say that is a plus.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“I was originally going to receive $25 but my inspector said my device was damaged(it had smudges on the screen and was the wrong device type. Instead, I only received $1!... READ MORE
“I was originally going to receive $25 but my inspector said my device was damaged(it had smudges on the screen and was the wrong device type. Instead, I only received $1! I had to create an account in order to receive it. Why couldn't I have just updated the amount due to me without setting up an account??” READ LESS