“Good service ! Thanks”
“The time between receiving the product and payment was much longer than usual, but overall a good experience.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Quick feed back - sensible recycle”
“Took longer to get paid than I expected using PayPal.”
“Little longer than expected but then again I understand with the pandemic going on. A heads up would of been nice. Satisfied with outcome though. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“i didn't receive any money, but you guys were polite and helpful”
“I asked how to change my iPhone model to the 64GB model after realizing that it had more memory, but I didn't receive a response. Instead, I was sent an email that sugge... READ MORE
“I asked how to change my iPhone model to the 64GB model after realizing that it had more memory, but I didn't receive a response. Instead, I was sent an email that suggested I should send in my phone as soon as possible to lock in the price. In retrospect, I don't think that was great service, because I never did receive a response. I understand that you are busy, however. Other businesses wouldn't accept my damaged phone at all, and my request for clarification about whether or not my phone could be sold was answered promptly. Overall, I will give you a good rating because the amount I lost was only $2, and everything else went very smoothly.” READ LESS
“Gave fair amount and good communication”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“the processing is crazy long. customer sometimes double think if they wanted to sell you their phones because of the wait time. ... READ MORE
“the processing is crazy long. customer sometimes double think if they wanted to sell you their phones because of the wait time. So, improvement on time effeciency will be a huge help for both of us ” READ LESS
“All was fine accept that I did not get a return envelope to use? I got the bubble wrap and pre-paid mail sticker. I just reused the envelope that they sent it all to me i... READ MORE
“All was fine accept that I did not get a return envelope to use? I got the bubble wrap and pre-paid mail sticker. I just reused the envelope that they sent it all to me in. Maybe that is what you are supposed to do but the instructions seemed to make me think that they were supposed to supply an envelope also? Would be 5 stars from me if all that was clearer!” READ LESS
“Took a couple tries to receive packing envelop for phone, but otherwise, quick service, quick response from support, and most importantly quick payment for a reasonable o... READ MORE
“Took a couple tries to receive packing envelop for phone, but otherwise, quick service, quick response from support, and most importantly quick payment for a reasonable offer.” READ LESS
“Excellent experience, did what they said regarding quote and payment. The check however, took longer than 3 to 5 business days. More like 10 to 12 days. I would do b... READ MORE
“Excellent experience, did what they said regarding quote and payment. The check however, took longer than 3 to 5 business days. More like 10 to 12 days. I would do business with them again.” READ LESS
“Very good experience. Check took more than the 3-5 days they mentioned. Otherwise very smooth and easy process.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“pretty easy going”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“It went well”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“very simple & fast”
“Everything went fine except it took a long tome to process. In my two previous experiences with usell, the process took much less time. Other than that, nothing but good ... READ MORE
“Everything went fine except it took a long tome to process. In my two previous experiences with usell, the process took much less time. Other than that, nothing but good things to say.” READ LESS
“I never received the kit to mail the phone in. After 3 messages, I finally was instructed to print a shipping label. By this time my deadline was nearing so I had to pay ... READ MORE
“I never received the kit to mail the phone in. After 3 messages, I finally was instructed to print a shipping label. By this time my deadline was nearing so I had to pay 2 day shipping to meet the deadline. Other than this mix-up, it was fine. I did receive the initial quote pretty quickly. ” READ LESS
“Took too long for refund! Almost 20 days!”
“It was good. I would use again if needed.”