“All was fine accept that I did not get a return envelope to use? I got the bubble wrap and pre-paid mail sticker. I just reused the envelope that they sent it all to me i... READ MORE
“All was fine accept that I did not get a return envelope to use? I got the bubble wrap and pre-paid mail sticker. I just reused the envelope that they sent it all to me in. Maybe that is what you are supposed to do but the instructions seemed to make me think that they were supposed to supply an envelope also? Would be 5 stars from me if all that was clearer!” READ LESS
“Took a couple tries to receive packing envelop for phone, but otherwise, quick service, quick response from support, and most importantly quick payment for a reasonable o... READ MORE
“Took a couple tries to receive packing envelop for phone, but otherwise, quick service, quick response from support, and most importantly quick payment for a reasonable offer.” READ LESS
“Excellent experience, did what they said regarding quote and payment. The check however, took longer than 3 to 5 business days. More like 10 to 12 days. I would do b... READ MORE
“Excellent experience, did what they said regarding quote and payment. The check however, took longer than 3 to 5 business days. More like 10 to 12 days. I would do business with them again.” READ LESS
“Very good experience. Check took more than the 3-5 days they mentioned. Otherwise very smooth and easy process.”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“pretty easy going”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“It went well”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“very simple & fast”
“Everything went fine except it took a long tome to process. In my two previous experiences with usell, the process took much less time. Other than that, nothing but good ... READ MORE
“Everything went fine except it took a long tome to process. In my two previous experiences with usell, the process took much less time. Other than that, nothing but good things to say.” READ LESS
“I never received the kit to mail the phone in. After 3 messages, I finally was instructed to print a shipping label. By this time my deadline was nearing so I had to pay ... READ MORE
“I never received the kit to mail the phone in. After 3 messages, I finally was instructed to print a shipping label. By this time my deadline was nearing so I had to pay 2 day shipping to meet the deadline. Other than this mix-up, it was fine. I did receive the initial quote pretty quickly. ” READ LESS
“Took too long for refund! Almost 20 days!”
“The process was pretty good, but it took a lot longer than I thought it would. Almost 6 weeks from the time I sent the phone in until I received the check.”
“Good transaction. Was getting nervous after reading reviews, but this went smoothly. Slower than I had hoped, but also, the best price I could get.!”
“everything went well”
“everything went well”
“Slow turnaround this time. Normally it is within a week ”
“It took like a month and half to receive payment other then that it was great!”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“At first they said my phone was damaged and I knew it wasn’t. So they corrected my order to my satisfaction,”
“In the past, the transactions occurred with in a week. This time the transaction seemed to take almost two complete weeks. wondering about that.”
“Very slow on processing. Took over a month but I did get exactly what they offered. ”
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“the processing is crazy long. customer sometimes double think if they wanted to sell you their phones because of the wait time. ... READ MORE
“the processing is crazy long. customer sometimes double think if they wanted to sell you their phones because of the wait time. So, improvement on time effeciency will be a huge help for both of us ” READ LESS