uSell.com Reviews

Avg. Customer Review
4.3 / 5323 Reviews
323 Customer Reviews
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Customer Reviews
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Showing 3 star reviews ( See All Reviews )
I Sold
Apple Airpods 1st Gen MMEF2AMA / Flawless
by Andy M
12/02/2019

“No comment Stop sending me these surveys. They are annoying”

I Sold
iPhone 7 32GB (AT&T) / Good
by April W
12/01/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“In my opinion, the transaction took way too long! From the date I mailed my phone in until I received the check was approximately a month and a half. When someone is sell... READ MORE

“In my opinion, the transaction took way too long! From the date I mailed my phone in until I received the check was approximately a month and a half. When someone is selling something it’s usually because they need the money yesterday! Everything else was satisfactory.” READ LESS

I Sold
iPhone 7 32GB (AT&T) / Damaged
by Carmen D
12/01/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I don't understand the "damage" that they referred to but I received the phone back in a timely manner.”

I Sold
Samsung Galaxy Note 9 (T-Mobile) 128GB / Good
by Asisa H
11/23/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong product
wrong condition

“I have sold several devices to uSell however this was the first time that I was a bit under satisfied. First, the processing time was a tad longer than any of my other se... READ MORE

“I have sold several devices to uSell however this was the first time that I was a bit under satisfied. First, the processing time was a tad longer than any of my other sells. Second, I feel that I was somewhat low balled on the price. My phone was flawless. I've never dropped my Note 9. It stayed inside the otterbox from the moment I bought it. When I received the email saying my phone had scratches and that my initial price would be lowered I was a bit surprised. Inspite the lowered price and extended processing time, I would recommend uSell to anyone looking to sell their gently used electronics. ” READ LESS

I Sold
Apple iPod Touch 6th Generation 128GB / Flawless
by Marshal K
11/16/2019

“I sent in a flawless iPod, yet when they received the item they said it was just good quality. Offered me less money. When I said I wanted my iPod back then, they then ch... READ MORE

“I sent in a flawless iPod, yet when they received the item they said it was just good quality. Offered me less money. When I said I wanted my iPod back then, they then changed it back to flawless and did not send my item back, but I got the original offer amount. Things are a bit confusing here, proceed with caution.” READ LESS

I Sold
Apple iPhone 5s 32GB (AT&T) / Good
by Mahana P
11/14/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“I don't understand why the condition of the phone was rated as a lower, or what they were talking about the phone having a tint? I didn't put any tint on it. But the prep... READ MORE

“I don't understand why the condition of the phone was rated as a lower, or what they were talking about the phone having a tint? I didn't put any tint on it. But the prepaid shipping envelope was nice, and the process was easy.” READ LESS

I Sold
iPhone 7 Plus 128GB (Factory Unlocked) / Good
by Emily I
11/08/2019

“Long wait time.”

I Sold
iPhone X (Factory Unlocked) 256GB / Good
by Emily I
11/08/2019

“Long wait time.”

I Sold
iPhone 7 Plus 128GB (AT&T) / Good
by Gregory B
11/08/2019

“It took a extremely long time to complete. Process is good - just don't understand the time.”

I Sold
iPhone X (Other Carrier) 256GB / Good
by Donald N
11/07/2019

“Lag time between your receipt of my phone and issuing me a check was disappointing. The time I had to wait for my check was not the problem. The problem was that until I ... READ MORE

“Lag time between your receipt of my phone and issuing me a check was disappointing. The time I had to wait for my check was not the problem. The problem was that until I wrote, I knew nothing about your back up and general slow down of the process due to an unusual amount of activity. However, I would have given your service 4 stars or more had I been informed of the delay by you, rather than to find out by contacting you by email.” READ LESS

I Sold
Apple iPhone 4S 16GB (Verizon) / Flawless
by sandra b
11/06/2019

“Went well but uSell got a steal - the phone was flawless and it took a l loooooonnnnnngggg time to get my measley $2.00 check”

I Sold
iPhone X (Verizon) 256GB / Good
by Dawn W
11/05/2019

“This company has zero customer service. I called and emailed almost daily just to see if they would ever respond and they did not. The website reads you will get your ... READ MORE

“This company has zero customer service. I called and emailed almost daily just to see if they would ever respond and they did not. The website reads you will get your check within a few weeks, that is untrue. I did finally receive a check for the full amount promised but 7 weeks after I received a message stating they received my phone. I gave 3 stars because I did end up getting my check. ” READ LESS

I Sold
Apple iPhone 6s 64GB (AT&T) / Good
by Forrest S
10/31/2019

“You took so long to make payment, that I thought I had been ripped off. Everything did turn out OK.”

I Sold
Motorola Droid Maxx 2 / Good
by Timothy R
10/29/2019

“Process went longer than it should have”

I Sold
Samsung Galaxy S8 (Verizon) / Good
by Terry R
10/27/2019

“took a long time to hear from usell. ”

I Sold
Apple Watch Series 4 GPS + Cellular 44MM Aluminum / Flawless
by Andy M
10/27/2019

“I could have got more money by advertising it on the internet. ”

I Sold
Apple iPhone SE 64GB (AT&T) / Good
by Leah W
10/26/2019

“Phone received Sept 11, didn’t get payment until middle of October. I have used this service many times and this was by far the worst experience. Will think twice befor... READ MORE

“Phone received Sept 11, didn’t get payment until middle of October. I have used this service many times and this was by far the worst experience. Will think twice before using again. ” READ LESS

I Sold
Apple iPad Mini with Retina Display 32GB WiFi / Damaged
by johnson p
10/25/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Hello this today ”

I Sold
Samsung Galaxy S7 (T-Mobile) / Flawless
by Angel R
10/23/2019

“Customer service didn't respond to my inquiries and it took a month to get paid but everything else went well”

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Flawless
by Laura K
10/20/2019

“I wasn't very happy about the information indicated in your communications versus the actual time of things happening, which was much slower. And my questions went unans... READ MORE

“I wasn't very happy about the information indicated in your communications versus the actual time of things happening, which was much slower. And my questions went unanswered. I did receive my money eventually but due to the lack of communication, I had my doubts I'd ever see it.” READ LESS

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