uSell.com Reviews

Avg. Customer Review
4.4 / 5491 Reviews
491 Customer Reviews
(344)
(54)
(52)
(11)
(30)
Customer Reviews
Your reviews help uSell improve its service and provide a better experience to sellers.
Leave Feedback
Showing 3 star reviews ( See All Reviews )
I Sold
Apple iPhone 4S 16GB (Verizon) / Flawless
by sandra b
11/06/2019

“Went well but uSell got a steal - the phone was flawless and it took a l loooooonnnnnngggg time to get my measley $2.00 check”

I Sold
iPhone X (Verizon) 256GB / Good
by Dawn W
11/05/2019

“This company has zero customer service. I called and emailed almost daily just to see if they would ever respond and they did not. The website reads you will get your ... READ MORE

“This company has zero customer service. I called and emailed almost daily just to see if they would ever respond and they did not. The website reads you will get your check within a few weeks, that is untrue. I did finally receive a check for the full amount promised but 7 weeks after I received a message stating they received my phone. I gave 3 stars because I did end up getting my check. ” READ LESS

I Sold
Apple iPhone 6s 64GB (AT&T) / Good
by Forrest S
10/31/2019

“You took so long to make payment, that I thought I had been ripped off. Everything did turn out OK.”

I Sold
Motorola Droid Maxx 2 / Good
by Timothy R
10/29/2019

“Process went longer than it should have”

I Sold
Samsung Galaxy S8 (Verizon) / Good
by Terry R
10/27/2019

“took a long time to hear from usell. ”

I Sold
Apple Watch Series 4 GPS + Cellular 44MM Aluminum / Flawless
by Andy M
10/27/2019

“I could have got more money by advertising it on the internet. ”

I Sold
Apple iPhone SE 64GB (AT&T) / Good
by Leah W
10/26/2019

“Phone received Sept 11, didn’t get payment until middle of October. I have used this service many times and this was by far the worst experience. Will think twice befor... READ MORE

“Phone received Sept 11, didn’t get payment until middle of October. I have used this service many times and this was by far the worst experience. Will think twice before using again. ” READ LESS

I Sold
Apple iPad Mini with Retina Display 32GB WiFi / Damaged
by johnson p
10/25/2019
?Revised Offer
What is a Revised Offer?

A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.

Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.

wrong condition

“Hello this today ”

I Sold
Samsung Galaxy S7 (T-Mobile) / Flawless
by Angel R
10/23/2019

“Customer service didn't respond to my inquiries and it took a month to get paid but everything else went well”

I Sold
Samsung Galaxy S III SGH-I747 (AT&T) / Flawless
by Laura K
10/20/2019

“I wasn't very happy about the information indicated in your communications versus the actual time of things happening, which was much slower. And my questions went unans... READ MORE

“I wasn't very happy about the information indicated in your communications versus the actual time of things happening, which was much slower. And my questions went unanswered. I did receive my money eventually but due to the lack of communication, I had my doubts I'd ever see it.” READ LESS

I Sold
Apple iPhone 6s 32GB (Verizon) / Flawless
by Stan T
10/20/2019

“Takes 2 month to get a payment 9ne they received your phone”

I Sold
Apple iPhone 4S 32GB (Verizon) / Good
by Akeenya S
10/20/2019

“Easy process, but it took 2 months to get payment”

I Sold
iPhone 8 (T-Mobile) 64GB / Flawless
by Victor D
10/20/2019

“All the service was pluss .. thank and sorry for the inconvenience ”

I Sold
iPhone 8 (T-Mobile) 64GB / Flawless
by Victor D
10/20/2019

“I be waiting two months to receive my money ”

I Sold
iPhone 8 (Verizon) 64GB / Good
by Fabiola A
10/18/2019

“I sent the phone to uSell in August and didn't hear back for weeks. I reached out to the company via email multiple times and never heard back, there was no phone number ... READ MORE

“I sent the phone to uSell in August and didn't hear back for weeks. I reached out to the company via email multiple times and never heard back, there was no phone number to reach them at so it was frustrating to not know what the status was. I finally received a check mid-October for a fair offer. In the end turned out well, but was definitely a frustrating process.” READ LESS

I Sold
Apple Watch Series 2 42MM Aluminum / Good
by Jack N
10/14/2019

“The process was a lot slower than it was in the past. I never got replies to emails I sent asking for progress reports. However, I did get paid the agreed upon amount and... READ MORE

“The process was a lot slower than it was in the past. I never got replies to emails I sent asking for progress reports. However, I did get paid the agreed upon amount and the check did arrive, so I have no complaints there.” READ LESS

I Sold
Apple iPad Mini with Retina Display 16GB WiFi / Good
by Grady S
10/13/2019

“The check took FOREVER to get to me but it did come eventually so 3 stars is a fair rating”

I Sold
Samsung Galaxy S6 (Verizon) / Good
by Lois S
10/12/2019

“It took about 6 weeks to get our refund, after we emailed them twice.”

I Sold
Apple iPod Shuffle 2nd Generation 2GB / Good
by Marykate M
10/11/2019

“I eventually received my money but it took about two months. ”

I Sold
Apple iPhone 5s 16GB (AT&T) / Good
by Jeff G
09/10/2019

“The process took about 6 weeks to finally get a check. A few generated tracking emails were received but then nothing for several weeks at a time. Two submitted status in... READ MORE

“The process took about 6 weeks to finally get a check. A few generated tracking emails were received but then nothing for several weeks at a time. Two submitted status inquiries were never answered. The overall process was OK but the wondering if my item had been lost caused some anxiety. ” READ LESS

Buyer
uSell.com
Support Email
[email protected]
Services
Payment Methods
PayPal
Check
Free Return Shipping
Free Return Shipping if product assessment does not match