“The process took about 6 weeks to finally get a check. A few generated tracking emails were received but then nothing for several weeks at a time. Two submitted status in... READ MORE
“The process took about 6 weeks to finally get a check. A few generated tracking emails were received but then nothing for several weeks at a time. Two submitted status inquiries were never answered. The overall process was OK but the wondering if my item had been lost caused some anxiety. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“The Galaxy I submitted was in excellent condition, not good. They claimed it contained scratches on the screen that were not there. I won't be using the company again. ”
“Didn’t return any of my emails or voice mails. Took over a month but i did get paid what they offered and the wheel was sent. Just not in the time frame they provide ”
“Too a month to complete. ”
“The price was good however could never get in touch with the company. Never received an email response to any questions I had. Overall communication needs to improve but ... READ MORE
“The price was good however could never get in touch with the company. Never received an email response to any questions I had. Overall communication needs to improve but am satisfied.” READ LESS
“Fair price, and reasonably easy as always. Process took much longer than promised and necessary, also received no response when reaching out to customer support. ”
“Got the money I was quoted for, but instead of "5 business days" it took almost a month to get money after they received devices. Payment part was flawless but extremely ... READ MORE
“Got the money I was quoted for, but instead of "5 business days" it took almost a month to get money after they received devices. Payment part was flawless but extremely late.” READ LESS
“Got the money I was quoted for, but instead of "5 business days" it took almost a month to get money after they received devices. Payment part was flawless but extremely ... READ MORE
“Got the money I was quoted for, but instead of "5 business days" it took almost a month to get money after they received devices. Payment part was flawless but extremely late.” READ LESS
“Got the money I was quoted for, but instead of "5 business days" it took almost a month to get money after they received devices. Payment part was flawless but extremely ... READ MORE
“Got the money I was quoted for, but instead of "5 business days" it took almost a month to get money after they received devices. Payment part was flawless but extremely late.” READ LESS
“It took way longer than it should have, and they should have a way to direct deposit the money or cashapp. But other than that is was fine. They gave me the most money fo... READ MORE
“It took way longer than it should have, and they should have a way to direct deposit the money or cashapp. But other than that is was fine. They gave me the most money for my items. ” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Slow turnaround from receiving to payment. ”
“It took over two weeks to get my money after they received my iPad. I truly believe that I sent them a flawless item but put it as good because of a mark that was on the ... READ MORE
“It took over two weeks to get my money after they received my iPad. I truly believe that I sent them a flawless item but put it as good because of a mark that was on the back but came off after I cleaned it. I have done business with them before and had no issues what so ever. First time I had a bad experience with them.” READ LESS
A revised offer occurs when a buyer inspects the device sent in and discovers that its model or condition does not match what was described on the trade-in order.
Customers who receive a revised offer may choose to A) accept the revised offer and be paid right away or B) decline the revised offer and have the device returned for free.
“Originally offered $140...$40 after inspection. I did not agree with the assessment but did not want to go through the hassle of the return. Don’t know if I would recom... READ MORE
“Originally offered $140...$40 after inspection. I did not agree with the assessment but did not want to go through the hassle of the return. Don’t know if I would recommend to someone.” READ LESS
“I eventually received my money but it took about two months. ”